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Microsoft Exam MB-910 Topic 2 Question 64 Discussion

Actual exam question for Microsoft's MB-910 exam
Question #: 64
Topic #: 2
[All MB-910 Questions]

A company is using Dynamics 365.

The company plans to converse with customers through social media.

You need to recommend a solution that provides conversation with customers.

What should you recommend?

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Suggested Answer: D

by Margurite at Jan 23, 2025, 06:32 PM

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Martha
3 months ago
Hmm, I'd have to go with Dynamics 365 Customer Insights. You can't beat that sweet, sweet data-driven customer intelligence.
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Kayleigh
3 months ago
D) Omnichannel for Customer Service
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Maryann
3 months ago
C) Dynamics 365 Customer Voice
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Izetta
3 months ago
A) Dynamics 365 Customer Service
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Gerry
3 months ago
B) Dynamics 365 Customer Insights
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Raina
4 months ago
I agree with Latosha. Dynamics 365 Customer Voice seems like the best solution for conversing with customers on social media.
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Gene
4 months ago
Dynamics 365 Customer Voice, all the way! Who doesn't love a little customer feedback, am I right?
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Ulysses
3 months ago
C) Dynamics 365 Customer Voice
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Yoko
4 months ago
A) Dynamics 365 Customer Service
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Latosha
4 months ago
Because Dynamics 365 Customer Voice allows us to gather feedback and engage with customers through surveys and feedback channels.
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Cordie
4 months ago
Why do you think that?
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Thora
4 months ago
I'd say Omnichannel for Customer Service is the way to go. Gotta have that seamless, multi-channel experience, you know?
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Ling
3 months ago
I agree, Omnichannel for Customer Service is definitely the best option for conversing with customers through social media.
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Rebbecca
3 months ago
D) Omnichannel for Customer Service
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Haydee
3 months ago
C) Dynamics 365 Customer Voice
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Rodolfo
3 months ago
B) Dynamics 365 Customer Insights
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Brunilda
3 months ago
A) Dynamics 365 Customer Service
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Latosha
4 months ago
I think we should recommend Dynamics 365 Customer Voice.
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Refugia
4 months ago
Definitely go with Dynamics 365 Customer Service. That's the bread and butter for handling customer interactions.
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Dona
3 months ago
D) Omnichannel for Customer Service
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Leonie
4 months ago
Definitely go with Dynamics 365 Customer Service. That's the bread and butter for handling customer interactions.
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Brittni
4 months ago
A) Dynamics 365 Customer Service
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