Microsoft MB-800 Exam - Topic 3 Question 107 Discussion

Actual exam question for Microsoft's MB-800 exam

Question #: 107
Topic #: 3

[All MB-800 Questions]

You need to train the Accounts Receivable (AR) department how to correct customer payment application issues.

What are two possible ways to achieve this? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

AUnapply entries from the customer card.

BApply entries from the Detailed Customer Ledger Entries page.

CUnapply entries from the customer ledger entries.

DUnapply entries from the detailed customer ledger entries

Show Suggested Answer

Suggested Answer: A, D

by Adell at Apr 06, 2026, 06:36 AM

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Iesha

7 days ago

I think unapplying entries from the detailed customer ledger entries sounds right, but I can't recall if it's the best approach compared to the others.

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Marion

12 days ago

I'm a bit confused about the difference between the customer card and the detailed customer ledger entries. I hope I can remember which one to choose.

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Kirby

17 days ago

I remember practicing a similar question where we had to identify the correct methods for payment corrections. I feel like option C might be correct.

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Eulah

22 days ago

I think unapplying entries from the customer ledger entries could be a valid option, but I'm not entirely sure about the detailed ones.

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