Microsoft Exam MB-800 Topic 2 Question 87 Discussion

Actual exam question for Microsoft's MB-800 exam

Question #: 87
Topic #: 2

Two cash receipts were applied to a posted sales transaction. The first receipt was applied in error.

You need to remove the first cash receipt from the posted sales transaction.

Which set of steps should you perform?

A1. Navigate to Unapply Entries from the relevant customer ledger entry.
2. Unapply the second payment.
3. Unapply the first payment.
4. Apply the second payment to the customer ledger entry.

B1. Navigate to Reverse Transaction from the relevant detailed customer ledger entry.
2. Reverse the second payment.
3. Reverse the first payment.
4. Apply the second payment to the customer ledger entry.

C1. Navigate to Reverse Transaction from the relevant customer ledger entry.
2. Reverse the second payment.
3. Reverse the first payment.
4. Apply the second payment to the customer ledger entry.

D1. Post a reversing Cash Receipt and select the customer and relevant payment entry.
2. Navigate to Unapply Entries from the relevant customer ledger entry.
3. Unapply the payment.

Show Suggested Answer

Suggested Answer: A

by Roxanne at Jan 22, 2025, 04:00 PM

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Layla

10 days ago

Hmm, that makes sense. Maybe we should carefully consider the steps before making a decision.

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Tonette

11 days ago

I disagree, I believe option D is the right choice because we need to post a reversing Cash Receipt first.

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Layla

13 days ago

I think the correct steps are in option A.

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