Microsoft MB-240 Exam - Topic 6 Question 95 Discussion

Actual exam question for Microsoft's MB-240 exam

Question #: 95
Topic #: 6

As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing.

You need to advise on the ways time entries can be created in Field Service.

What are three possible ways? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point

DAutomatically for Time-off requests

AAutomatically for Work Order bookings

EAutomatically for bookings related to Cases

BAutomatically for bookings related to Custom Entities

CManually for Custom Business Processes

Show Suggested Answer

Suggested Answer: D, A, C

by Terrilyn at Jan 29, 2026, 12:09 AM

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Brittani

3 days ago

I think the time entries can be created through the work order, the service appointment, and the resource booking.

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Diego

9 days ago

Didn’t we practice a question about integrating time entries with the scheduling system? That might be another method to consider.

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Kristal

14 days ago

I believe we can also create time entries manually in the Field Service module, like when entering details after completing a job.

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Pamella

1 month ago

I'm not entirely sure, but I remember something about automatic time tracking based on the work order status changes.

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Jacquelyne

1 month ago

I think one way to create time entries is through the mobile app when technicians log their hours directly on-site.

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Ora

2 months ago

This question seems straightforward, but I want to make sure I don't miss anything. I'll need to think through the typical time entry scenarios in Field Service.

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Gaynell

2 months ago

Time tracking is an important part of Field Service, so I want to make sure I provide a complete answer here. I'll need to review the different methods available.

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