Microsoft Exam MB-240 Topic 13 Question 62 Discussion

Actual exam question for Microsoft's MB-240 exam

Question #: 62
Topic #: 13

A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

ACreate an agreement and service-level agreement with the applicable invoice terms and escalation point.

BCreate a price list with the appropriate products, services, and pricing discounts.

CCreate an agreement with the applicable invoice terms.

DCreate an entitlement with the applicable entitlement terms and field service details.

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Suggested Answer: A

by Leonie at May 22, 2024, 10:21 PM

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Paulina

2 days ago

I agree with Casey. We also need to create a price list with the appropriate products, services, and pricing discounts.

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Casey

8 days ago

I think we should create an agreement and service-level agreement with the applicable invoice terms and escalation point.

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