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Microsoft Exam MB-240 Topic 13 Question 62 Discussion

Actual exam question for Microsoft's MB-240 exam
Question #: 62
Topic #: 13
[All MB-240 Questions]

A customer just signed a contract for a 20% discount on all parts and labor for the next year based on a preset price list. You need to ensure this customer receives the appropriate discount on all work order parts and labor. Which two actions should you perform in Dynamics 365 Field Service? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

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Suggested Answer: A

by Leonie at May 22, 2024, 10:21 PM

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Solange
20 days ago
Yep, B and C are the way to go. Can't forget those preset price lists, am I right? Gotta love the bureaucracy of it all.
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Christiane
21 days ago
Haha, this reminds me of the time I had a customer try to negotiate a 50% discount. 'Sorry, sir, that's not how it works!' Anyway, I'd go with B and C too. Covers all the bases.
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Meaghan
3 days ago
Yeah, I remember a customer trying to negotiate a big discount too. It doesn't work like that.
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Lucille
1 months ago
Ah, I see. Option D sounds like it could work too, with the entitlement and field service details. But I agree, B and C are probably the most efficient solution. Gotta love these discount deals, am I right?
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Lindsay
13 days ago
Discount deals are always a win-win for customers and businesses.
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Leonard
27 days ago
Agreed, but don't forget about the entitlement for field service details.
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Stefania
28 days ago
Definitely, and setting up the agreement with invoice terms is important too.
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Gerri
1 months ago
Yeah, creating a price list with the discounts is key.
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Joanne
1 months ago
Hmm, the question seems pretty straightforward. I think options B and C are the way to go - create a price list with the discounts and an agreement with the invoice terms. Seems like the easiest way to handle this customer's contract.
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Melinda
2 months ago
I think creating an entitlement with the applicable entitlement terms and field service details is also important to ensure the customer receives the appropriate discount.
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Paulina
2 months ago
I agree with Casey. We also need to create a price list with the appropriate products, services, and pricing discounts.
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Casey
2 months ago
I think we should create an agreement and service-level agreement with the applicable invoice terms and escalation point.
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