Microsoft Exam MB-230 Topic 5 Question 69 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 69
Topic #: 5

You need to configure the chatbot.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

AEnable a Microsoft Copilot Studio chatbot to end conversations.

BAdd the chatbot to an existing human agent queue.

CEnable Al suggestions with the chatbot.

DCreate a chatbot queue and a human agent queue.

EConfigure context variables for the chatbot.

Show Suggested Answer

Suggested Answer: A

by Kasandra at Jul 11, 2024, 01:14 PM

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Matthew

3 days ago

Hmm, let's see... I think the right moves here are D and E. Creating separate queues for the chatbot and human agents, and setting up context variables. That should cover all the bases!

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Leatha

4 days ago

I think we should also add the chatbot to an existing human agent queue for better customer support.

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Wow, this question really tests your knowledge of chatbot configuration! I'm pretty sure the correct answers are B and E - adding the chatbot to an existing human agent queue and configuring context variables. Gotta love those multiple-choice questions!

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Celestina

6 days ago

I agree with Octavio. It would make the chatbot more efficient.

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Octavio

16 days ago

I think we should enable Al suggestions with the chatbot.

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Microsoft Exam MB-230 Topic 5 Question 69 Discussion

Contribute your Thoughts:

Matthew

Leatha

Marica

Celestina

Octavio