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Microsoft Exam MB-230 Topic 5 Question 26 Discussion

Actual exam question for Microsoft's MB-230 exam
Question #: 26
Topic #: 5
[All MB-230 Questions]

You set a default entitlement for a customer.

You need to ensure that the default entitlement is automatically associated with a case.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

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