A company uses Dynamics 365 Customer Sen/ice.
Agents note that when a customer calls, they are unable to view all activities associated with the customer and the customer's company.
Agents must be able to view tasks, appointments, phone calls, emails, notes, and system and user posts.
You create a model-driven app to display the information.
You need to configure the model-driven app main form.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Joanne
1 months agoCarmelina
15 days agoKaran
17 days agoGlory
22 days agoDaniel
2 months agoDelbert
2 months agoMeaghan
15 days agoHana
25 days agoJanine
1 months agoDana
2 months agoRessie
13 days agoEssie
25 days agoMi
1 months agoEzekiel
1 months agoMignon
2 months agoAnnabelle
3 months agoAudrie
3 months ago