A company uses Dynamics 365 Customer Sen/ice.
Agents note that when a customer calls, they are unable to view all activities associated with the customer and the customer's company.
Agents must be able to view tasks, appointments, phone calls, emails, notes, and system and user posts.
You create a model-driven app to display the information.
You need to configure the model-driven app main form.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Joanne
2 months agoCarmelina
24 days agoKaran
26 days agoGlory
1 months agoDaniel
2 months agoDelbert
2 months agoMeaghan
24 days agoHana
1 months agoJanine
2 months agoDana
2 months agoRessie
22 days agoEssie
1 months agoMi
1 months agoEzekiel
2 months agoMignon
3 months agoAnnabelle
3 months agoAudrie
3 months ago