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Microsoft Exam MB-230 Topic 3 Question 50 Discussion

Actual exam question for Microsoft's MB-230 exam
Question #: 50
Topic #: 3
[All MB-230 Questions]

A company uses Dynamics 365 Customer Service.

You are configuring the advanced similarity rules. You create a similarity rule on cases and put an exact match

for the Modified On field in the Match Fields tab.

You test the rule and discover that exact matches do not appear.

You need to determine why the rule is not working.

What are two possible reasons why the rule is not working? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

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Suggested Answer: C

by Graciela at Aug 06, 2023, 03:08 AM

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Melynda
15 days ago
Hah, I bet the similarity rule is just feeling a little shy and needs a nice, warm publication to come out of its shell. Or maybe it's just got a case of the security role blues. Either way, I'm sure it'll all work out in the end. Dynamics 365, always keeping us on our toes!
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Franchesca
16 days ago
Ooh, this one's got me scratching my head. Could be the Modified On field isn't set as searchable. Or maybe the rule just needs a good old-fashioned publishing to make it all come together. Either way, I'm betting there's a simple fix in there somewhere. Gotta love these Dynamics 365 puzzles!
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Kristin
19 days ago
A Power Automate flow, huh? Now that's an interesting theory. Wonder if it's interfering with the similarity rule somehow. Or maybe the rule just needs a bit more love and attention to get it working. Either way, I'm sure there's a solution in there somewhere.
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Merilyn
4 days ago
B) The similarity rule is deactivated.
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Willow
1 months ago
Aha! I bet the security role isn't set up properly. Those similarity rules can be a real pain if you don't have the right permissions. Or hey, maybe the rule is just straight-up deactivated. Gotta love it when things just don't work for no good reason.
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Tawna
3 days ago
True, those similarity rules can be tricky sometimes.
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Terrilyn
4 days ago
Yeah, that could be it. Or maybe the rule is just deactivated.
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Fabiola
23 days ago
Maybe the security role isn't set up properly.
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Derick
2 months ago
Hmm, the exact match on the Modified On field not working? Sounds like a real head-scratcher. Maybe the field needs to be set as searchable in the entity customization. Or perhaps the rule just needs a good old-fashioned publishing to make it work.
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Niesha
26 days ago
Maybe the field needs to be set as searchable in the entity customization.
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Ernie
28 days ago
Let's try setting the field as searchable and publishing the rule to see if that fixes it.
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Abel
1 months ago
I think both of those could be the reasons why the rule isn't working.
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Margurite
1 months ago
Yeah, that could be it. Or maybe the rule just needs to be published.
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Ruthann
1 months ago
Maybe the field needs to be set as searchable in the entity customization.
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Lelia
2 months ago
I think we should check if the security role is set to run the similarity rule as well.
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Bette
2 months ago
I agree with Melvin. Another possible reason could be that the Modified On field is not set to searchable.
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Melvin
2 months ago
I think the reason could be that the similarity rule was not published.
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