Microsoft MB-230 Exam - Topic 3 Question 21 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 21
Topic #: 3

A company has the following business units:

Call center

Customer service

Digital response

Escalation

The security roles have not been modified. The customer service business unit is the parent of all other business units. Each business unit has its own queues. Customer service cases are routed to the appropriate individuals by using the queues.

You need to ensure that a specific user within the customer service business unit can read all queues within the parent and child business units.

Which security role should you assign to the user?

ACustomer service manager

BScheduler

CCustomer service representative

DSystem customizer

Show Suggested Answer

Suggested Answer: A

by Simona at May 06, 2022, 04:38 PM

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Shaniqua

4 months ago

Totally agree, the manager role is the way to go!

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Tomas

4 months ago

Wait, can a user really read all queues just by being a manager? Sounds too easy.

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Mirta

4 months ago

No way, the Customer service representative won't have access to all queues.

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Glory

5 months ago

I think the System customizer could work too, right?

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Trinidad

5 months ago

Definitely need to assign the Customer service manager role for that.

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Destiny

5 months ago

The system customizer role sounds like it could have the right permissions, but I can't recall if it's specifically for queue access.

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Armando

5 months ago

The customer service representative might have limited access, but I feel like they wouldn't be able to read all queues across business units.

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Hailey

5 months ago

I think the scheduler role is more about managing appointments, so it probably wouldn't help with queue access.

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Lashon

5 months ago

I remember that the customer service manager role usually has broader access, but I'm not entirely sure if it covers all queues.

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Shayne

5 months ago

Okay, I've got this. The process of identifying and classifying risk is called underwriting. I'm confident that's the correct answer here.

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Thersa

5 months ago

I remember that DMVPN offers greater scalability compared to traditional IPsec tunnels, especially for multiple branches.

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Lai

5 months ago

If I recall correctly, actions 1 and 2 together could definitely help, but I'm not sure about including action 3. It might complicate things!

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Vivan

5 months ago

Okay, let me think this through. SNMP is an application layer protocol, so it needs to run on top of a transport layer protocol. UDP makes the most sense since it's connectionless and efficient for network management tasks.

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