Microsoft Exam MB-230 Topic 2 Question 4 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 4
Topic #: 2

You manage a Dynamics 365 for Customer Service environment.

The entitlement for a customer ended last month. The customer must renew the entitlement and use the same parameters as the expired entitlement.

You need to create the entitlement for the customer.

What should you do?

ACreate a new template with the dates and terms. Activate the template.

BDelete the old entitlement. Create a new entitlement template.

CAdd the new end date to the current entitlement and set new terms. Activate the entitlement.

DMake a copy of the old entitlement. Activate the copy.

EIn the old entitlement, zero out the remaining terms and the total terms. Activate the entitlement.

Show Suggested Answer

Suggested Answer: C

by Virgie at May 09, 2022, 10:59 AM

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