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Microsoft MB-230 Exam - Topic 1 Question 99 Discussion

You send surveys to customers who have opened cases within the past month.You need to send a summary of the survey results to individuals who do not have a Dynamics 365 license.What are two possible ways to achieve the goal? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A) Run the summary report. Export the report to Microsoft Excel. Send the Excel file to the users. and E) Run the survey summary report. Print the report to a PDF file. Send the PDF file to the users.
B) Run the survey summary report. Send a link to the report from within Dynamics 365.
C) Create a dashboard of the survey summary reports and share the dashboards with the users.
D) Create a view with the data, and then email a link.

Microsoft MB-230 Exam - Topic 1 Question 99 Discussion

Actual exam question for Microsoft's MB-230 exam
Question #: 99
Topic #: 1
[All MB-230 Questions]

You send surveys to customers who have opened cases within the past month.

You need to send a summary of the survey results to individuals who do not have a Dynamics 365 license.

What are two possible ways to achieve the goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Suggested Answer Hide Answer
Suggested Answer: A, E

by Vallie at Mar 02, 2026, 11:25 AM

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Mammie
1 month ago
B seems pointless if they don’t have a license.
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Lenny
1 month ago
I agree, A is definitely one way to go.
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Edna
1 month ago
A) Export to Excel is a solid choice!
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Zita
2 months ago
C could work, but sharing dashboards might be tricky without licenses.
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Daisy
2 months ago
Totally agree with A! Excel is super user-friendly.
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Jennifer
2 months ago
Wait, can you really send a PDF like that? Seems too easy.
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Quiana
2 months ago
I think B is a no-go since they don’t have licenses.
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Darnell
2 months ago
A and E seem like solid options!
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Bettina
3 months ago
I’m a bit confused about option D. Can you really email a link to a view if they don’t have access to Dynamics 365?
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Kasandra
3 months ago
I practiced a similar question where we had to send reports. I feel like option E could be a good choice since PDFs are easy to send.
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Junita
3 months ago
I'm not entirely sure, but I remember something about sharing dashboards in Dynamics 365. Would option C really work for users without a license?
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Charlena
3 months ago
I think option A makes sense since exporting to Excel is a common way to share data with non-licensed users.
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