You send surveys to customers who have opened cases within the past month.
You need to send a summary of the survey results to individuals who do not have a Dynamics 365 license.
What are two possible ways to achieve the goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
Suggested Answer: A, E
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26 comments · newest first
KR
Kristeen
2 months ago
I prefer D, emailing a link is quick.
DE
Deangelo
2 months ago
E is also solid, PDF looks professional.
MI
Micaela
2 months ago
A makes sense, Excel is easy to share.
MA
Markus
2 months ago
I think A and E are good options.
CH
Chandra
2 months ago
B and C seem less effective. No access for non-users.
SO
Solange
3 months ago
E is solid. PDF looks professional.
RE
Reita
3 months ago
I prefer A and D. Excel is easy to share.
CH
Charlette
3 months ago
I think A and E are good choices.
CR
Cristy
3 months ago
I prefer D. Emailing a link is quick!
WI
William
3 months ago
E is great too, PDF is professional.
EL
Elina
3 months ago
A is solid, exporting to Excel is easy.
EL
Elizabeth
4 months ago
I think A and E are good options.
PA
Pauline
4 months ago
D sounds a bit sketchy, not sure it’ll work.
JE
Jestine
4 months ago
Wait, can you really send a PDF without a license?
MA
Mammie
5 months ago
B seems pointless if they don’t have a license.
LE
Lenny
6 months ago
I agree, A is definitely one way to go.
ED
Edna
6 months ago
A) Export to Excel is a solid choice!
ZI
Zita
6 months ago
C could work, but sharing dashboards might be tricky without licenses.
DA
Daisy
6 months ago
Totally agree with A! Excel is super user-friendly.
JE
Jennifer
6 months ago
Wait, can you really send a PDF like that? Seems too easy.
QU
Quiana
6 months ago
I think B is a no-go since they don’t have licenses.
DA
Darnell
7 months ago
A and E seem like solid options!
BE
Bettina
7 months ago
I’m a bit confused about option D. Can you really email a link to a view if they don’t have access to Dynamics 365?
KA
Kasandra
7 months ago
I practiced a similar question where we had to send reports. I feel like option E could be a good choice since PDFs are easy to send.
JU
Junita
7 months ago
I'm not entirely sure, but I remember something about sharing dashboards in Dynamics 365. Would option C really work for users without a license?
CH
Charlena
7 months ago
I think option A makes sense since exporting to Excel is a common way to share data with non-licensed users.