Microsoft Exam MB-230 Topic 1 Question 27 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 27
Topic #: 1

You are a customer service manager for a company using Dynamics 365 for Customer Service.

You need to set up queues to manage support. You assign a team to each queue.

What type of queue should you configure?

APersonal

BPrivate

CBusiness unit

DPublic
References:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/set-up-queuesmanage-activities-cases

Show Suggested Answer

Suggested Answer: B

by Filiberto at May 07, 2022, 08:47 PM

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