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Microsoft AZ-400 Exam - Topic 9 Question 47 Discussion

Your company uses ServiceNow for incident management.You develop an application that runs on Azure.The company needs to generate a ticket in ServiceNow when the application fails to authenticate.Which Azure Log Analytics solution should you use?
C) IT Service Management Connector (ITSM)
A) Application Insights Connector
B) Automation & Control
D) Insight & Analytics

Microsoft AZ-400 Exam - Topic 9 Question 47 Discussion

Actual exam question for Microsoft's AZ-400 exam
Question #: 47
Topic #: 9
[All AZ-400 Questions]

Your company uses ServiceNow for incident management.

You develop an application that runs on Azure.

The company needs to generate a ticket in ServiceNow when the application fails to authenticate.

Which Azure Log Analytics solution should you use?

Show Suggested Answer Hide Answer
Suggested Answer: C

The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.

ITSMC supports connections with the following ITSM tools:

ServiceNow

System Center Service Manager

Provance

Cherwell

With ITSMC, you can

Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).

Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.


https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview

by Gracia at May 03, 2022, 09:25 PM

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Matthew
10 months ago
Automation & Control seems like a solid option, right?
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Annmarie
10 months ago
Wait, are we sure about that?
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Vanesa
11 months ago
ITSM is the way to go, no doubt!
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Therese
11 months ago
I thought Application Insights would work too.
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Marti
11 months ago
Definitely the ITSM Connector for this!
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Gussie
11 months ago
I’m confused about the options. Insight & Analytics sounds familiar, but I can’t recall its specific use case in this context.
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Johna
11 months ago
I’m leaning towards the ITSM Connector too, but I vaguely recall something about Automation & Control being useful for alerts.
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Bernadine
11 months ago
I remember practicing a similar question about Azure monitoring tools, and I think Application Insights might be relevant, but it feels a bit off for ticket generation.
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Lorrie
11 months ago
I think the IT Service Management Connector is the right choice since it integrates directly with ServiceNow, but I'm not completely sure.
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Tenesha
11 months ago
Hmm, this seems like a tricky one. I'll need to carefully read through the details and think it through step-by-step.
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Carlton
11 months ago
I'm a little confused by this decision table. I'll need to review my notes and make sure I understand the process before attempting to solve it.
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Muriel
11 months ago
Wait, I'm a bit confused. Does Cisco also offer LAN and WAN solutions? I'll need to double-check the information I have on their product portfolio to make the best guess here.
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Ozell
11 months ago
Using the notification scheme could be key here, but since it's the default and hasn't been updated, I'm not sure how effective it would be.
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