Your company uses ServiceNow for incident management.
You develop an application that runs on Azure.
The company needs to generate a ticket in ServiceNow when the application fails to authenticate.
Which Azure Log Analytics solution should you use?
The IT Service Management Connector (ITSMC) allows you to connect Azure and a supported IT Service Management (ITSM) product/service.
ITSMC supports connections with the following ITSM tools:
ServiceNow
System Center Service Manager
Provance
Cherwell
With ITSMC, you can
Create work items in ITSM tool, based on your Azure alerts (metric alerts, Activity Log alerts and Log Analytics alerts).
Optionally, you can sync your incident and change request data from your ITSM tool to an Azure Log Analytics workspace.
https://docs.microsoft.com/en-us/azure/azure-monitor/platform/itsmc-overview
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