ISTQB Exam CTAL-TTA Topic 5 Question 40 Discussion

Actual exam question for ISTQB's CTAL-TTA exam

Question #: 40
Topic #: 5

The following user story has been written for a new application being developed to pre-book a space at a National Car Park.

As a vehicle driver

i want to be able to pre-book a car parking space online, selecting a disabled driver's space if needed

So that l can pay in advance and receive confirmation of my parking space number.

The following acceptance criteria have also been written:

* Payment can be made via PayPal, Debit or Credit Card

* Confirmation of payment and car parking details should be sent after the booking process is completed

* Driver information is stored in the reservation database

The database has been built and tested in a previous sprint, but the interface to the different payment methods have yet to be developed

As a tester in an agile team, you have been asked to review the user story You have detected some issues with this story:

1. it needs to cater for different user groups: a driver or disabled driver

2. it needs to cater for different vehicle types: a car. 4x4. van or motorbike

3. There are no acceptance criteria relating to how quick the booking process should be

4. How confirmation is to be sent for payment and space number, and other important details, have not been specified

5. A stub will be needed to test the payment method

Which pair of requirements engineering techniques are you MOST LIKELY to have used to uncover these issues'

SELECT ONE OPTION

ADiagrams and Story Mapping

BStory Mapping and use Cases

CPersonas and Diagrams

DStoryboards and Personas

Show Suggested Answer

Suggested Answer: D

The most likely pair of requirements engineering techniques used to uncover the issues mentioned with the user story would be 'Storyboards and Personas.' This approach allows for a visual and persona-based exploration of how different users (such as drivers of different vehicle types and disabled drivers) would interact with the system. This technique helps in uncovering varied user needs and ensuring that all critical user interactions are considered during the development process.

by Francisca at Aug 18, 2025, 08:06 AM

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King

1 days ago

This looks like a pretty comprehensive user story, but I can see a few areas that could use some more detail. The different user groups and vehicle types are definitely important to consider, and the lack of acceptance criteria around the booking process speed and confirmation details is a bit concerning.

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Daron

6 days ago

I think the user story needs to cater for different user groups and vehicle types.

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Ula

13 days ago

The user story definitely needs more details to cater for different user groups and vehicle types. Good catch on that one.

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