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ISTQB CTAL-TM Exam - Topic 6 Question 8 Discussion

Which of the following defect statistics will provide input to be used for improvement in the defect reporting process?
C) Number of defect reports rejected by the developers
A) Number of defect reports re-opened
B) Number of defects in a particular area of the code
D) Number of defects found in a phase later than they were introduced

ISTQB CTAL-TM Exam - Topic 6 Question 8 Discussion

Actual exam question for ISTQB's CTAL-TM exam
Question #: 8
Topic #: 6
[All CTAL-TM Questions]

Which of the following defect statistics will provide input to be used for improvement in the defect reporting process?

Show Suggested Answer Hide Answer
Suggested Answer: C

Purpose of the Questio n :

Identifying metrics to improve the defect reporting process by reducing ambiguities or improving accuracy.

Evaluation of Options:

A . Number of defect reports re-opened:

Incorrect. This reflects issues with defect resolution rather than reporting.

B . Number of defects in a particular area of the code:

Incorrect. This metric pertains to defect clustering, not the reporting process.

C . Number of defect reports rejected by the developers:

Correct. Rejected reports often indicate poor reporting quality (e.g., insufficient details, incorrect categorization), directly highlighting areas for improvement.

D . Number of defects found in a phase later than they were introduced:

Incorrect. This is a measure of defect detection efficiency, not reporting quality.

Syllabus Alignment:

The syllabus stresses the importance of using defect metrics to refine processes, including reporting accuracy (TM-2.3.5).


ISTQB Advanced Level Test Management Syllabus (TM-2.3.5)

by Yuette at Apr 03, 2025, 09:12 AM

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Wilda
7 months ago
Not sure about C, could be useful in some cases.
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Eva
7 months ago
I think B is more important for targeted improvements.
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Mertie
7 months ago
C seems like a waste of time, honestly.
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Jettie
7 months ago
D is surprising, I didn't realize that was tracked!
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Tiffiny
8 months ago
A is definitely a key metric!
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Douglass
8 months ago
I lean towards option B since knowing where defects are concentrated could help target improvements, but I wonder if it's the best choice overall.
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Florinda
8 months ago
I'm a bit confused about option C. Rejected reports might not directly help improve the process, but they could indicate misunderstandings in defect reporting.
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Marnie
8 months ago
I remember practicing a question similar to this, and I feel like option D could also be important because it shows how defects are being caught late in the process.
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Ricki
9 months ago
I think option A might be relevant since re-opened defects could indicate issues in the reporting process, but I'm not entirely sure.
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Marguerita
9 months ago
I'm confident the correct answer is C - the number of defect reports rejected by the developers. That would show where the reporting process needs to be tightened up or clarified.
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Willetta
9 months ago
The number of defects found in a later phase than they were introduced seems like it could provide valuable insight for improving the process. That would highlight where the reporting is breaking down.
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Elke
9 months ago
Hmm, I'm not sure about this one. I'm trying to think through the different defect statistics and which one would be most useful for improving the reporting process. Let me re-read the options carefully.
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Marci
9 months ago
This looks like a straightforward question about defect statistics. I think the number of defect reports re-opened would be a good indicator for improving the defect reporting process.
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Moon
1 year ago
The number of defects found in a later phase than they were introduced is a great indicator. It can help us catch issues earlier in the development cycle.
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Annita
1 year ago
C) Number of defect reports rejected by the developers
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Carmela
1 year ago
B) Number of defects in a particular area of the code
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Lashanda
1 year ago
A) Number of defect reports re-opened
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Doug
1 year ago
Haha, I wonder if the developers just have a 'reject all' button on their desks!
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Sharika
1 year ago
C) Number of defect reports rejected by the developers
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Weldon
1 year ago
B) Number of defects in a particular area of the code
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Julio
1 year ago
A) Number of defect reports re-opened
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Domitila
1 year ago
I believe the number of defect reports rejected by the developers is also crucial, as it shows potential issues with the reporting process itself.
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Charlie
1 year ago
The number of defect reports rejected by developers is an interesting statistic. It might reveal communication or process problems between QA and development.
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Glenna
1 year ago
D) Number of defects found in a phase later than they were introduced
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Dominque
1 year ago
C) Number of defect reports rejected by the developers
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Moon
1 year ago
B) Number of defects in a particular area of the code
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Detra
1 year ago
A) Number of defect reports re-opened
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Kerry
1 year ago
I think the number of defects in a particular area of the code is crucial. It can help us identify problem areas and focus our improvement efforts.
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Reita
1 year ago
C) Number of defect reports rejected by the developers
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Royal
1 year ago
B) Number of defects in a particular area of the code
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Jacquelyne
1 year ago
A) Number of defect reports re-opened
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Luann
1 year ago
The number of defect reports re-opened seems like a good metric to track. It could indicate issues with the original defect resolution process.
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Carmela
1 year ago
D) Number of defects found in a phase later than they were introduced
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Davida
1 year ago
C) Number of defect reports rejected by the developers
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Leatha
1 year ago
B) Number of defects in a particular area of the code
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Kristofer
1 year ago
A) Number of defect reports re-opened
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Belen
1 year ago
D) Number of defects found in a phase later than they were introduced
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Jospeh
1 year ago
C) Number of defect reports rejected by the developers
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Benton
1 year ago
B) Number of defects in a particular area of the code
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Mollie
1 year ago
A) Number of defect reports re-opened
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Adria
1 year ago
I agree with Candra, that data can help identify where the process needs to be improved.
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Candra
1 year ago
I think the number of defects found in a phase later than they were introduced is important for improvement.
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