Discuss ISTQB CTAL-TM Exam Topic 1 Question 13

You are looking to Improve the efficiency of testing. The developers have been claiming that the majority of defect reports they receive are invalid either due to the test environment or because the tester did not follow the right steps In a standard defect management process where should you look for more information about these invalid defects?

AIn the ones that are stuck in the In Progress state

BIn the ones that are Resolved but not Closed

CIn the ones that are in the status Rejected or Closed without a fix

DIn the ones with the status of Re-Opened

Suggested Answer: C

Context Analysis:

The developers claim many defect reports are invalid. Reviewing defects that are rejected or closed without fixes can highlight issues like incorrect environment setup or missed testing steps.

Evaluation of Options:

A . In the ones that are stuck in the In Progress state:

Incorrect. These defects are still being investigated, not confirmed as invalid.

B . In the ones that are Resolved but not Closed:

Incorrect. These defects have been fixed but not yet verified; they are not considered invalid.

C . In the ones that are in the status Rejected or Closed without a fix:

Correct. Rejected defects are marked invalid and are directly related to the problem described.

D . In the ones with the status of Re-Opened:

Incorrect. Re-opened defects indicate recurring or unresolved issues, not invalid reports.

Syllabus Alignment:

ISTQB highlights analyzing defect statuses to improve defect reporting and management processes (TM-2.3.5).

ISTQB Advanced Level Test Management Syllabus (TM-2.3.5)

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17 comments · newest first

Heidy 10 months ago

Resolved but not Closed could also have valuable insights.

Leonard 10 months ago

Not so sure about that, what about the In Progress ones?

Mirta 10 months ago

Surprised they think most are invalid, sounds like a communication gap.

Nieves 10 months ago

Totally agree, that's where the real issues are!

Jennifer 11 months ago

I'd check the ones that are Rejected or Closed without a fix.

Simona 11 months ago

I recall a practice question about defect statuses, and I think the Re-Opened ones could be useful too. They might indicate recurring issues that weren't addressed properly.

Clemencia 11 months ago

I feel like the In Progress ones might not be the best choice. They could still be under investigation, so we might miss the context of why they were reported.

Eliz 11 months ago

I'm not entirely sure, but I remember something about checking the Resolved but not Closed defects. Maybe they still have some unresolved issues that could help us?

Laurel 11 months ago

I think we should look at the ones that are Rejected or Closed without a fix. Those might give us insights into why the defects were deemed invalid.

Iola 12 months ago

This question seems pretty straightforward to me. The key is that the developers are claiming the majority of defects are invalid, so I'd want to look at the defects that were Rejected or Closed without a fix, as that's likely where I'll find the most information on those invalid defects. Option C is the clear choice here.

German 12 months ago

Okay, I think I've got this. Based on the information provided, the invalid defects are likely the ones that were Rejected or Closed without a fix. That makes sense, since those would be the ones where the developers determined the issue was not actually a valid defect. I'll go with option C for this one.

Helene 12 months ago

Hmm, this is a tricky one. I'm not entirely sure where to look for information on invalid defects. The options seem to be focused on different defect statuses, but I'm not clear on how those relate to invalid defects. I may need to think this through a bit more carefully.

Huey 1 year ago

This seems like a straightforward question about defect management. I'd focus on the key information provided - that the developers are claiming most defects are invalid due to the test environment or tester error. The question is asking where to look for more information on these invalid defects, so I'd likely choose option C.

Daron 1 year ago

I'd go with B. The resolved but not closed ones seem like the obvious place to look for those pesky invalid defects. Developers, am I right? Always trying to pass the buck.

Aretha 1 year ago

I think we should look at the ones in the status Rejected or Closed without a fix.

Princess 1 year ago

Hmm, I think the answer is C. Those rejected or closed defects without a fix are probably where the invalid ones are hiding. Gotta dig through the trash to find the good stuff, am I right?

Linn 1 year ago

↳ replying to Princess

I agree, C seems like the right choice. We need to focus on the rejected or closed defects without a fix.

ISTQB CTAL-TM Exam - Topic 1 Question 13 Discussion