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ISTQB ATM Exam - Topic 3 Question 33 Discussion

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a ''new'' state, indicating it needs to be investigated.Which THREE of the following information items can't yet be present in the incident report? K3 2 credits (2 credits out of 3 credits correct, 1 credit point)
C) The lifecycle phase in which the defect has been introduced
A) The type of defect that caused the failure
B) The actual and the expected result highlighting the failure
D) What really caused the failure (actual cause)
E) Steps to reproduce the failure, including screenshots, database dumps and logs where applicable

ISTQB ATM Exam - Topic 3 Question 33 Discussion

Actual exam question for ISTQB's ATM exam
Question #: 33
Topic #: 3
[All ATM Questions]

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a ''new'' state, indicating it needs to be investigated.

Which THREE of the following information items can't yet be present in the incident report? K3 2 credits (2 credits out of 3 credits correct, 1 credit point)

Show Suggested Answer Hide Answer
Suggested Answer: C

by Ilene at Aug 28, 2023, 10:46 AM

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Vernell
10 months ago
Totally agree, the actual cause is a no-go at this stage!
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Sylvia
10 months ago
Wait, how can you not have steps to reproduce? That seems odd.
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Sabina
11 months ago
I think we can guess the lifecycle phase though.
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Henriette
11 months ago
Definitely can't have the defect type until it's investigated!
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Adelina
11 months ago
Can't know the actual cause yet, right?
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Lemuel
11 months ago
I practiced a similar question, and I think we definitely can't know the lifecycle phase yet, which makes C a likely choice too.
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Mary
11 months ago
I'm not entirely sure, but I feel like the steps to reproduce the failure should be included even in the new state, so maybe E is safe.
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Lelia
12 months ago
I think we might also struggle to identify the type of defect at this point, so A could be another option.
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Lemuel
12 months ago
I remember that in the early stages of an incident report, we can't definitively state the actual cause of the failure, so D seems right.
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Thora
12 months ago
I'm feeling confident about this one. The information that can't yet be present in the "new" incident report is the type of defect, the lifecycle phase of the defect, and the actual cause of the failure.
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Karon
12 months ago
I've got this! The actual cause of the failure and the steps to reproduce it are probably not available until the incident has been investigated further, so those are my choices.
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Sylvia
12 months ago
Okay, let's see. The type of defect, the actual and expected results, and the lifecycle phase of the defect introduction - these are likely not yet known at the "new" stage, so I'll select those.
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Theola
12 months ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the options and think about what information would typically be available at the "new" stage of an incident report.
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Diane
12 months ago
This question seems straightforward. I'll focus on identifying the information items that can't yet be present in the incident report since it's in a "new" state.
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Karma
12 months ago
This is a tricky one. I'll need to think carefully about how hard links work to figure this out.
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Ranee
12 months ago
Okay, I've got a strategy - I'll focus on the key phrases like "supported configurations" and "choose three" to narrow down the options.
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Eladia
1 year ago
I think we discussed that Citrix Studio is the primary tool for managing Citrix settings, but I'm not certain about the Microsoft side. Could it really be Local policies?
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Stanford
1 year ago
Okay, I think I've got this. The key is to create transfer orders to push the inventory out to the stores as soon as possible. Selecting the product and distribution method will also be important. I feel pretty confident about this one.
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Louann
1 year ago
Wow, these candidates are really giving it their all! I love the humor, though. It's like they're trying to solve a mystery or something. Keep it up, folks!
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Corrie
1 year ago
C) The lifecycle phase in which the defect has been introduced
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Levi
1 year ago
B) The actual and the expected result highlighting the failure
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Eliseo
1 year ago
A) The type of defect that caused the failure
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Maryann
1 year ago
Wait, wait, wait... The tester can't know the actual cause yet? What is this, some kind of mind-reading test? I'm just going to guess C, D, and E and hope for the best.
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Merilyn
1 year ago
C) The lifecycle phase in which the defect has been introduced
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Leatha
1 year ago
E) Steps to reproduce the failure, including screenshots, database dumps and logs where applicable
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Chi
1 year ago
B) The actual and the expected result highlighting the failure
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Slyvia
1 year ago
B) The actual and the expected result highlighting the failure
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Taryn
1 year ago
A) The type of defect that caused the failure
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My
1 year ago
A) The type of defect that caused the failure
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Roslyn
1 year ago
Haha, this is like a game of 20 questions! Okay, let's see... The tester can't know the actual cause yet, and they probably don't have the steps to reproduce all figured out. Oh, and the lifecycle phase? That's a tough one. I'll go with C, D, and E.
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Ernest
1 year ago
I believe it's important to have the steps to reproduce the failure for easier debugging.
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Lennie
1 year ago
Hmm, I don't know. I'd say the type of defect and the actual and expected results are definitely known at this point. But the lifecycle phase, the actual cause, and the steps to reproduce? Nah, those are probably still missing.
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Louvenia
1 year ago
D) What really caused the failure (actual cause)
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Mona
1 year ago
B) The actual and the expected result highlighting the failure
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Peggie
1 year ago
A) The type of defect that caused the failure
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Jospeh
1 year ago
I agree with Marguerita. The lifecycle phase and actual cause can be added later after investigation.
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Marguerita
1 year ago
I think the type of defect, actual and expected result, and steps to reproduce can't be present yet.
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Roosevelt
1 year ago
Well, this is a tricky one. I mean, the tester just created the incident report, so how could they possibly know the actual cause of the failure, right? I'm going with C, D, and E.
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