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ISTQB ATM Exam - Topic 3 Question 33 Discussion

Actual exam question for ISTQB's ATM exam
Question #: 33
Topic #: 3
[All ATM Questions]

During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a ''new'' state, indicating it needs to be investigated.

Which THREE of the following information items can't yet be present in the incident report? K3 2 credits (2 credits out of 3 credits correct, 1 credit point)

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Suggested Answer: C

by Ilene at Aug 28, 2023, 10:46 AM

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Vernell
4 months ago
Totally agree, the actual cause is a no-go at this stage!
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Sylvia
4 months ago
Wait, how can you not have steps to reproduce? That seems odd.
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Sabina
5 months ago
I think we can guess the lifecycle phase though.
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Henriette
5 months ago
Definitely can't have the defect type until it's investigated!
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Adelina
5 months ago
Can't know the actual cause yet, right?
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Lemuel
5 months ago
I practiced a similar question, and I think we definitely can't know the lifecycle phase yet, which makes C a likely choice too.
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Mary
5 months ago
I'm not entirely sure, but I feel like the steps to reproduce the failure should be included even in the new state, so maybe E is safe.
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Lelia
6 months ago
I think we might also struggle to identify the type of defect at this point, so A could be another option.
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Lemuel
6 months ago
I remember that in the early stages of an incident report, we can't definitively state the actual cause of the failure, so D seems right.
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Thora
6 months ago
I'm feeling confident about this one. The information that can't yet be present in the "new" incident report is the type of defect, the lifecycle phase of the defect, and the actual cause of the failure.
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Karon
6 months ago
I've got this! The actual cause of the failure and the steps to reproduce it are probably not available until the incident has been investigated further, so those are my choices.
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Sylvia
6 months ago
Okay, let's see. The type of defect, the actual and expected results, and the lifecycle phase of the defect introduction - these are likely not yet known at the "new" stage, so I'll select those.
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Theola
6 months ago
Hmm, I'm a bit unsure about this one. I need to carefully read through the options and think about what information would typically be available at the "new" stage of an incident report.
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Diane
6 months ago
This question seems straightforward. I'll focus on identifying the information items that can't yet be present in the incident report since it's in a "new" state.
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Karma
6 months ago
This is a tricky one. I'll need to think carefully about how hard links work to figure this out.
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Ranee
6 months ago
Okay, I've got a strategy - I'll focus on the key phrases like "supported configurations" and "choose three" to narrow down the options.
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Eladia
6 months ago
I think we discussed that Citrix Studio is the primary tool for managing Citrix settings, but I'm not certain about the Microsoft side. Could it really be Local policies?
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Stanford
6 months ago
Okay, I think I've got this. The key is to create transfer orders to push the inventory out to the stores as soon as possible. Selecting the product and distribution method will also be important. I feel pretty confident about this one.
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Louann
11 months ago
Wow, these candidates are really giving it their all! I love the humor, though. It's like they're trying to solve a mystery or something. Keep it up, folks!
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Corrie
9 months ago
C) The lifecycle phase in which the defect has been introduced
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Levi
10 months ago
B) The actual and the expected result highlighting the failure
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Eliseo
10 months ago
A) The type of defect that caused the failure
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Maryann
11 months ago
Wait, wait, wait... The tester can't know the actual cause yet? What is this, some kind of mind-reading test? I'm just going to guess C, D, and E and hope for the best.
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Merilyn
10 months ago
C) The lifecycle phase in which the defect has been introduced
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Leatha
10 months ago
E) Steps to reproduce the failure, including screenshots, database dumps and logs where applicable
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Chi
10 months ago
B) The actual and the expected result highlighting the failure
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Slyvia
10 months ago
B) The actual and the expected result highlighting the failure
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Taryn
10 months ago
A) The type of defect that caused the failure
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My
10 months ago
A) The type of defect that caused the failure
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Roslyn
11 months ago
Haha, this is like a game of 20 questions! Okay, let's see... The tester can't know the actual cause yet, and they probably don't have the steps to reproduce all figured out. Oh, and the lifecycle phase? That's a tough one. I'll go with C, D, and E.
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Ernest
11 months ago
I believe it's important to have the steps to reproduce the failure for easier debugging.
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Lennie
11 months ago
Hmm, I don't know. I'd say the type of defect and the actual and expected results are definitely known at this point. But the lifecycle phase, the actual cause, and the steps to reproduce? Nah, those are probably still missing.
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Louvenia
10 months ago
D) What really caused the failure (actual cause)
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Mona
10 months ago
B) The actual and the expected result highlighting the failure
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Peggie
11 months ago
A) The type of defect that caused the failure
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Jospeh
12 months ago
I agree with Marguerita. The lifecycle phase and actual cause can be added later after investigation.
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Marguerita
12 months ago
I think the type of defect, actual and expected result, and steps to reproduce can't be present yet.
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Roosevelt
12 months ago
Well, this is a tricky one. I mean, the tester just created the incident report, so how could they possibly know the actual cause of the failure, right? I'm going with C, D, and E.
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