ISTQB Advanced Test Manager Exam

Assume you are a Test Manager involved in system testing of a CRM application for a Pay-TV company. Currently the application is able to support a proper number of users assuring the required responsiveness. Since the business is expected to grow, you have been asked to evaluate the ability of the application to grow to support more users while maintaining the same responsiveness.

Which of the following tools would you expect to be the most useful at performing this evaluation? K2 1 credit

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A chart showing the trend in the lag time from defect reporting to resolution during system testing is also available. The chart shows that the daily closure period is consistently and significantly above the rolling closure period for a long period of the system testing phase. Almost all defects found during system testing have been related to the system as a whole, not related to single units or integrations issues. Almost all quality risks have been addressed during the unit and integration testing phase and no residual quality risks were present in the integrated system. This has been confirmed by exploratory testing sessions performed during system testing, targeted at finding defects in these quality risk areas. Based on the given information only, which one of the following areas would you expect to be considered more in the retrospective meeting in order to be improved?

K3 3 credits

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Consider the following skills assessment spreadsheet for your test team (consisting of four team members):

This spreadsheet has three sections: technical expertise, testing skills and professionalism.

The skill levels for each skill area for both the ''technical expertise'' and ''testing skills'' sections have been rated on a four-point scale:

- E (Expert): indicates that a person has expert knowledge and experience in the skill area

- B (Beginner): indicates that a person has some knowledge and experience in the skill area but he/she is not autonomous

- W (Wants to learn): indicates that a person has no knowledge or experience in the skill area but he/she wants to learn that skill

- NI (Not Interested): indicates that a person has no knowledge or experience in the skill area and he/she is not interested to learn that skill

The skill levels for each skill area of the ''professionalism'' section have been rated on a three point scale (H=High, M=Medium, L=Low).

You are using this skills assessment spreadsheet in order to define a training development plan for your test team.

Your objective is to fill the skill gaps by having at least a team member rated as an expert for each skill identified for the ''technical expertise'' and ''testing skills'' sections, and with the ability to train the other team members.

Considering the budget constraints you can send only one person to a training course.

Based only on the given information, which of the following answers would you expect to be the best option to achieve your objective?

K4 3 credits

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Which of the following information would you expect to be the most useful to perform a defect clustering analysis?

K2 1 credit

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After the presentation, you are asked to explain the chart. Assume you have applied a full risk-based testing strategy.

Which of the following answers would you expect to best describe the pie chart?

K4 3 credits

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