Which of the following tool types is the most useful one for a test manager?
Gaining in-depth knowledge about the tool, understanding both its strengths and weaknesses
Evaluating how the tool fits with existing processes and practices, and determining what would need to change
Assessing whether the benefits will be achieved at reasonable cost
Identifying and resolving any technical and organizational issues before deploying the tool on a larger scale
Providing training, coaching, and mentoring for users of the tool
Defining metrics to measure the success of the tool deployment
The other options are not typical objectives of running a pilot project, because they are either part of the tool selection process, or the outcomes of the pilot project. They are:
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