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iSQI Exam CTFL_Syll2018 Topic 4 Question 96 Discussion

Actual exam question for iSQI's CTFL_Syll2018 exam
Question #: 96
Topic #: 4
[All CTFL_Syll2018 Questions]

You are testing an e-commerce system which sporadically fails to properly manage customers' shopping carts. You have stressed the urgency of this situation to the development manager and development team and they recognize the priority in getting this resolved. The development team is waiting for more information in your defect report in order to help resolve this failure.

Given the following items of information:

1. The expected results

2. The actual results

3. The urgency and priority to fix this

4. The date and author of the defect report

5. A description of the defect in order to reproduce, including screenshots and database dumps

Which of the items would be MOST useful to include in the defect report?

Show Suggested Answer Hide Answer
Suggested Answer: A

The correct answer is A, as it includes the items that would be most useful to include in the defect report.A defect report is a document that describes and records any anomaly found during testing2. A defect report typically includes information such as:

The expected results

The actual results

A description of the defect in order to reproduce, including screenshots and database dumps

These items are useful to include in the defect report, as they help the developers to understand and fix the defect2. Option B is incorrect, as it includes an item that would not be useful to include in the defect report.The urgency and priority to fix this is not useful to include in the defect report, as it is determined by the test manager or other stakeholders based on various factors such as severity, impact, risk, and business value2. Option C is incorrect, as it omits an item that would be useful to include in the defect report.The actual results are useful to include in the defect report, as they show what happened when the defect occurred2. Option D is incorrect, as it omits two items that would be useful to include in the defect report.The expected results and a description of the defect in order to reproduce are useful to include in the defect report, as they show what should have happened and how to replicate the defect2. Reference:2, Section 2.9


by Xochitl at Sep 14, 2024, 12:24 AM

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Jesusa
9 months ago
B is the way to go. Can't have the dev team playing detective, they need all the facts upfront. Oh, and make sure those screenshots are in focus, okay?
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Irving
8 months ago
C) 1, 2, 4
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Iola
8 months ago
B is the way to go. Can't have the dev team playing detective, they need all the facts upfront. Oh, and make sure those screenshots are in focus, okay?
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Gladys
9 months ago
B) 1, 2, 3, 4, 5
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Jutta
9 months ago
A) 1, 2, 5
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Huey
10 months ago
Hey, if the shopping carts are sporadically failing, maybe the customers are trying to steal items? Just a thought. Anyway, I'd go with B as well.
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Carman
9 months ago
C) 1, 2, 4
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Shannon
9 months ago
B) 1, 2, 3, 4, 5
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Linsey
9 months ago
A) 1, 2, 5
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Ilene
10 months ago
I agree with B. Providing the full context and all the relevant details is crucial for the dev team to effectively resolve this problem.
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Della
9 months ago
C) 1, 2, 4
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Raina
9 months ago
B) 1, 2, 3, 4, 5
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Vicki
9 months ago
A) 1, 2, 5
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Casey
10 months ago
I believe option B) is the best choice as it covers all the necessary information needed to address the problem effectively.
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Susana
11 months ago
Definitely B. The development team needs all the information to properly address the issue, including the expected and actual results, the urgency, and the details to reproduce it.
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Maile
9 months ago
Definitely B. The development team needs all the information to properly address the issue, including the expected and actual results, the urgency, and the details to reproduce it.
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Anika
9 months ago
C) 1, 2, 4
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Shawn
10 months ago
B) 1, 2, 3, 4, 5
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Vivienne
10 months ago
A) 1, 2, 5
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Glenna
11 months ago
I agree with Daniel. Including all the items will help the development team prioritize and fix the issue efficiently.
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Daniel
11 months ago
I think we should include all the items in the defect report to provide a comprehensive overview.
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