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iSQI CTFL_Syll2018 Exam - Topic 4 Question 96 Discussion

You are testing an e-commerce system which sporadically fails to properly manage customers' shopping carts. You have stressed the urgency of this situation to the development manager and development team and they recognize the priority in getting this resolved. The development team is waiting for more information in your defect report in order to help resolve this failure.Given the following items of information:1. The expected results2. The actual results3. The urgency and priority to fix this4. The date and author of the defect report5. A description of the defect in order to reproduce, including screenshots and database dumpsWhich of the items would be MOST useful to include in the defect report?
A) 1, 2, 5
B) 1,2, 3, 4, 5
C) 1, 2, 4
D) 3, 4

iSQI CTFL_Syll2018 Exam - Topic 4 Question 96 Discussion

Actual exam question for iSQI's CTFL_Syll2018 exam
Question #: 96
Topic #: 4
[All CTFL_Syll2018 Questions]

You are testing an e-commerce system which sporadically fails to properly manage customers' shopping carts. You have stressed the urgency of this situation to the development manager and development team and they recognize the priority in getting this resolved. The development team is waiting for more information in your defect report in order to help resolve this failure.

Given the following items of information:

1. The expected results

2. The actual results

3. The urgency and priority to fix this

4. The date and author of the defect report

5. A description of the defect in order to reproduce, including screenshots and database dumps

Which of the items would be MOST useful to include in the defect report?

Show Suggested Answer Hide Answer
Suggested Answer: A

The correct answer is A, as it includes the items that would be most useful to include in the defect report.A defect report is a document that describes and records any anomaly found during testing2. A defect report typically includes information such as:

The expected results

The actual results

A description of the defect in order to reproduce, including screenshots and database dumps

These items are useful to include in the defect report, as they help the developers to understand and fix the defect2. Option B is incorrect, as it includes an item that would not be useful to include in the defect report.The urgency and priority to fix this is not useful to include in the defect report, as it is determined by the test manager or other stakeholders based on various factors such as severity, impact, risk, and business value2. Option C is incorrect, as it omits an item that would be useful to include in the defect report.The actual results are useful to include in the defect report, as they show what happened when the defect occurred2. Option D is incorrect, as it omits two items that would be useful to include in the defect report.The expected results and a description of the defect in order to reproduce are useful to include in the defect report, as they show what should have happened and how to replicate the defect2. Reference:2, Section 2.9


by Xochitl at Sep 14, 2024, 12:24 AM

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Beatriz
9 months ago
Surprised they didn't mention the screenshots earlier!
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Glory
9 months ago
Wait, are we sure 4 is that important?
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Bok
9 months ago
I agree with B, all info is crucial for a fix.
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Vicki
10 months ago
I think 3 should be included too, urgency matters!
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Vinnie
10 months ago
Definitely need 1, 2, and 5 for clarity.
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Delisa
10 months ago
I’m leaning towards option A, but I wonder if we really need the urgency part. It seems like the team already knows it's urgent.
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Lashandra
10 months ago
I remember a similar question where we had to prioritize information. I think option B makes sense since it covers all bases, including urgency.
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Bettina
10 months ago
I'm not entirely sure, but I feel like the urgency and priority might also be important to highlight. It could help the team understand the context better.
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Peggie
11 months ago
I think including the expected results, actual results, and the reproduction steps is crucial. That aligns with what we practiced in defect reporting.
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Audra
11 months ago
I'm leaning towards option C. The expected/actual results and date/author info seem like the core details the team would need. The other items might be overkill for this particular defect report.
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Juan
11 months ago
Option B is the way to go. Providing all the details, including the urgency and priority, will show the dev team how critical this is and give them everything they need to address it quickly.
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Laurel
11 months ago
Hmm, I'm a little unsure here. The question mentions the development team needs more information, so I'm thinking option A with just the expected results, actual results, and reproduction steps might be the most useful.
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Jeffrey
11 months ago
This seems like a straightforward defect report question. I'd go with option B - including all the details would give the development team the best information to reproduce and fix the issue.
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Raymon
11 months ago
Okay, I've got this. The delimiter is the forward slash (/), and the position to parse 2014 is 1. Option C is the answer.
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Jesusa
2 years ago
B is the way to go. Can't have the dev team playing detective, they need all the facts upfront. Oh, and make sure those screenshots are in focus, okay?
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Irving
2 years ago
C) 1, 2, 4
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Iola
2 years ago
B is the way to go. Can't have the dev team playing detective, they need all the facts upfront. Oh, and make sure those screenshots are in focus, okay?
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Gladys
2 years ago
B) 1, 2, 3, 4, 5
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Jutta
2 years ago
A) 1, 2, 5
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Huey
2 years ago
Hey, if the shopping carts are sporadically failing, maybe the customers are trying to steal items? Just a thought. Anyway, I'd go with B as well.
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Carman
2 years ago
C) 1, 2, 4
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Shannon
2 years ago
B) 1, 2, 3, 4, 5
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Linsey
2 years ago
A) 1, 2, 5
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Ilene
2 years ago
I agree with B. Providing the full context and all the relevant details is crucial for the dev team to effectively resolve this problem.
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Della
2 years ago
C) 1, 2, 4
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Raina
2 years ago
B) 1, 2, 3, 4, 5
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Vicki
2 years ago
A) 1, 2, 5
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Casey
2 years ago
I believe option B) is the best choice as it covers all the necessary information needed to address the problem effectively.
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Susana
2 years ago
Definitely B. The development team needs all the information to properly address the issue, including the expected and actual results, the urgency, and the details to reproduce it.
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Maile
2 years ago
Definitely B. The development team needs all the information to properly address the issue, including the expected and actual results, the urgency, and the details to reproduce it.
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Anika
2 years ago
C) 1, 2, 4
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Shawn
2 years ago
B) 1, 2, 3, 4, 5
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Vivienne
2 years ago
A) 1, 2, 5
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Glenna
2 years ago
I agree with Daniel. Including all the items will help the development team prioritize and fix the issue efficiently.
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Daniel
2 years ago
I think we should include all the items in the defect report to provide a comprehensive overview.
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