A software application incorrectly provided customers discounts of 50% off their total purchases rf the purchases exceeded S100. II, was discovered through an audit that the discount should have been only 5% off these purchases. A root cause analysis uncovered that the requirements incorrectly stated 50% instead of 5% in this scenario.
Which of the following MOST accurately reflects this scenario?
Suggested Answer: A
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40 comments · newest first
MA
Maryln
11 months ago
I think D is also a valid point, but C feels clearer.
AN
Annita
11 months ago
Totally agree with C, that makes the most sense!
MI
Milly
12 months ago
Wait, how did they mix up 50% with 5%?
TI
Tiffiny
12 months ago
Definitely C, the discount is the effect here.
NA
Nana
12 months ago
The requirement stated 50% instead of 5%.
MA
Matthew
1 year ago
I think I might have mixed up the terms in my studies. The audit finding seems important, but I wonder if it really is the root cause as stated in option A.
ME
Meaghan
1 year ago
This reminds me of a practice question where we had to differentiate between effects and root causes. I feel like option C is the best fit here.
CH
Christiane
1 year ago
I'm a bit unsure about this one. I thought the audit finding was just a part of the process, not the root cause itself. Maybe option D?
AN
Annice
1 year ago
I remember discussing how root causes should focus on the underlying issue, not just the symptoms. So, I think option C makes sense.
KA
Katlyn
1 year ago
The value stream, that's the one! Lean is focused on identifying and improving that flow of activities. I remember discussing this in class, so I feel good about selecting C for the answer.
NA
Nakita
1 year ago
I'm a bit confused by the wording of the question. I'm not sure exactly what they mean by "statement coverage." I'll need to review my notes on testing concepts to make sure I understand this properly.
LY
Lynelle
1 year ago
Hmm, let me think... I know the Balanced Scorecard had four perspectives, but I'm a bit fuzzy on the exact ones. I'll have to review my notes to make sure I get this right.
GI
Gilma
1 year ago
Hold up, 50% off? Sign me up! Jokes aside, I think C is the way to go here. Gotta love when a simple typo causes all kinds of chaos.
NA
Nancey
1 year ago
D) The audit finding is the root cause, the incorrect calculation of 50% is the defect, and the incorrect requirement is the effect
ST
Stevie
1 year ago
B) An issue with the design is determined to be the root cause of the incorrect calculation
LA
Lauryn
1 year ago
A) The audit finding is the root cause, requiring a root cause analysis which led to investigating the software code, design, and requirements
FR
France
1 year ago
C) The incorrect customer discount is the effect and the reason for the requirement error is the root cause
MI
Micaela
1 year ago
Ah, the age-old tale of requirements gone wrong. I agree with C - the root cause seems to be the incorrect requirement, which led to the faulty discount calculation.
CA
Caprice
1 year ago
I agree with you, the incorrect requirement seems to be the root cause of the problem.
AU
Augustine
1 year ago
I believe the issue lies with the design, causing the incorrect calculation.
TR
Trina
1 year ago
I think the audit finding is the root cause, which led to investigating the software code and requirements.
RO
Roxane
1 year ago
Haha, 50% off? That's quite the discount mishap! I'd have to go with C as well. Can't believe they didn't catch that during the requirements gathering phase.
IZ
Izetta
1 year ago
It's important to always double-check requirements to avoid these kinds of mishaps.
FL
Fletcher
1 year ago
Definitely, it's surprising that the error wasn't caught earlier in the process.
CO
Corrie
1 year ago
I agree, C seems to be the most accurate reflection of the scenario.
GL
Gladys
1 year ago
Interesting. I was initially leaning towards D, but I can see how C might be the most accurate reflection of the scenario. Gotta love those pesky requirement errors!
DO
Dominque
1 year ago
Definitely, it's crucial to identify the root cause to prevent these kinds of mistakes in the future.
EV
Evangelina
1 year ago
I think C makes sense because the incorrect discount is just the effect of the requirement error.
AL
Aliza
1 year ago
Yeah, it's important to always double check the requirements before implementing them.
EL
Elbert
1 year ago
I agree, requirement errors can really cause a lot of issues.
TR
Trinidad
1 year ago
Definitely, it's crucial to identify the root cause to prevent these kinds of mistakes in the future.
BE
Bernardine
1 year ago
I think C makes sense because the incorrect discount is just the effect of the requirement error.
JO
Jose
1 year ago
Yeah, it's important to always double check the requirements before implementing them.
PA
Pamella
1 year ago
I agree, requirement errors can really cause a lot of issues.
KR
Kristeen
2 years ago
Hmm, this seems straightforward. I'd say the correct answer is C - the incorrect discount is the effect, and the requirement error is the root cause.
KR
Kris
1 year ago
I agree, the incorrect discount is just the effect of the requirement error.
EL
Ellen
1 year ago
I think the audit finding is the root cause, leading to a root cause analysis.
VA
Val
2 years ago
But isn't the incorrect requirement the root cause of the issue?
MI
Mi
2 years ago
I agree with Rebecka, the audit finding led to investigating the software code.
RE
Rebecka
2 years ago
I think the audit finding is the root cause.