iSQI CTFL_Syll2018 Exam - Topic 1 Question 68 Discussion

Actual exam question for iSQI's CTFL_Syll2018 exam

Question #: 68
Topic #: 1

[All CTFL_Syll2018 Questions]

A software application incorrectly provided customers discounts of 50% off their total purchases rf the purchases exceeded S100. II, was discovered through an audit that the discount should have been only 5% off these purchases. A root cause analysis uncovered that the requirements incorrectly stated 50% instead of 5% in this scenario.

Which of the following MOST accurately reflects this scenario?

AThe audit finding is the root cause, requiring a root cause analysis which led to investigating the software code, design, and requirements

BAn issue with the design is determined to be the root cause of the incorrect calculation

CThe incorrect customer discount is the effect and the reason for the requirement error is the root cause

DThe audit finding is the root cause, the incorrect calculation of 50% is the defect, and the incorrect requirement is the effect

Show Suggested Answer

Suggested Answer: A

by Amber at Apr 21, 2023, 03:12 AM

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Maryln

7 months ago

I think D is also a valid point, but C feels clearer.

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Annita

7 months ago

Totally agree with C, that makes the most sense!

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Milly

7 months ago

Wait, how did they mix up 50% with 5%?

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Tiffiny

7 months ago

Definitely C, the discount is the effect here.

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Nana

7 months ago

The requirement stated 50% instead of 5%.

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Matthew

8 months ago

I think I might have mixed up the terms in my studies. The audit finding seems important, but I wonder if it really is the root cause as stated in option A.

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Meaghan

8 months ago

This reminds me of a practice question where we had to differentiate between effects and root causes. I feel like option C is the best fit here.

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Christiane

8 months ago

I'm a bit unsure about this one. I thought the audit finding was just a part of the process, not the root cause itself. Maybe option D?

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Annice

8 months ago

I remember discussing how root causes should focus on the underlying issue, not just the symptoms. So, I think option C makes sense.

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Katlyn

8 months ago

The value stream, that's the one! Lean is focused on identifying and improving that flow of activities. I remember discussing this in class, so I feel good about selecting C for the answer.

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Nakita

8 months ago

I'm a bit confused by the wording of the question. I'm not sure exactly what they mean by "statement coverage." I'll need to review my notes on testing concepts to make sure I understand this properly.

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Lynelle

8 months ago

Hmm, let me think... I know the Balanced Scorecard had four perspectives, but I'm a bit fuzzy on the exact ones. I'll have to review my notes to make sure I get this right.

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Gilma

1 year ago

Hold up, 50% off? Sign me up! Jokes aside, I think C is the way to go here. Gotta love when a simple typo causes all kinds of chaos.

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Nancey

11 months ago

D) The audit finding is the root cause, the incorrect calculation of 50% is the defect, and the incorrect requirement is the effect

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Stevie

12 months ago

B) An issue with the design is determined to be the root cause of the incorrect calculation

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Lauryn

12 months ago

A) The audit finding is the root cause, requiring a root cause analysis which led to investigating the software code, design, and requirements

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France

12 months ago

C) The incorrect customer discount is the effect and the reason for the requirement error is the root cause

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Micaela

1 year ago

Ah, the age-old tale of requirements gone wrong. I agree with C - the root cause seems to be the incorrect requirement, which led to the faulty discount calculation.

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Caprice

11 months ago

I agree with you, the incorrect requirement seems to be the root cause of the problem.

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Augustine

11 months ago

I believe the issue lies with the design, causing the incorrect calculation.

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Trina

12 months ago

I think the audit finding is the root cause, which led to investigating the software code and requirements.

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Roxane

1 year ago

Haha, 50% off? That's quite the discount mishap! I'd have to go with C as well. Can't believe they didn't catch that during the requirements gathering phase.

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Izetta

12 months ago

It's important to always double-check requirements to avoid these kinds of mishaps.

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Fletcher

1 year ago

Definitely, it's surprising that the error wasn't caught earlier in the process.

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Corrie

1 year ago

I agree, C seems to be the most accurate reflection of the scenario.

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Gladys

1 year ago

Interesting. I was initially leaning towards D, but I can see how C might be the most accurate reflection of the scenario. Gotta love those pesky requirement errors!

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