iSQI CTFL_Syll_4.0 Exam - Topic 2 Question 44 Discussion

Actual exam question for iSQI's CTFL_Syll_4.0 exam

Question #: 44
Topic #: 2

You are testing a room upgrade system for a hotel. The system accepts three differed types of room (increasing order of luxury): Platinum. Silver and Gold Luxury. ONLY a Preferred Guest Card holder s eligible for an upgrade.

Below you can find the decision table defining the upgrade eligibility:

What is the expected result for each of the following test cases?

Customer A: Preference Guest Card holder, holding a Silver room

Customer B: Non Preferred Guest Card holder, holding a Platinum room

ACustomer A; doesn't offer any upgrade; Customer B: offers upgrade to Gold luxury room

BCustomer A: doesn't offer any upgrade; Customer B: doesn't offer any upgrade.

CCustomer A: offers upgrade to Gold Luxury room; Customer B: doesn't offer any upgrade

DCustomer A: offers upgrade to Silver room; Customer B: offers upgrade to Silver room.

Show Suggested Answer

Suggested Answer: C

According to the decision table in the image, a Preferred Guest Card holder with a Silver room is eligible for an upgrade to Gold Luxury (YES), while a non-Preferred Guest Card holder, regardless of room type, is not eligible for any upgrade (NO). Therefore, Customer A (a Preferred Guest Card holder with a Silver room) would be offered an upgrade to Gold Luxury, and Customer B (a non-Preferred Guest Card holder with a Platinum room) would not be offered any upgrade.Reference= The answer is derived directly from the decision table provided in the image; specific ISTQB Certified Tester Foundation Level (CTFL) v4.0 documents are not referenced.

by Lai at Nov 20, 2025, 06:18 AM

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Cristy

13 days ago

I agree with B. Non-preferred guests shouldn't get anything.

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Kirk

18 days ago

A seems logical. Preferred Guest should always get upgrades.

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Sarah

23 days ago

D is confusing. Why would they upgrade to Silver?

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Twila

28 days ago

I feel like C is the right choice. Customer A deserves an upgrade.

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Dalene

1 month ago

No way, B makes more sense. Customer B can't upgrade.

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Keshia

1 month ago

I think A is correct. Customer A should get an upgrade.

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Krystal

2 months ago

I thought Platinum rooms were the best?

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Merri

2 months ago

Customer A definitely deserves an upgrade!

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Mireya

2 months ago

Wait, why would Customer B get an upgrade?

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Stacey

2 months ago

I agree, that's what makes sense!

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Lorean

3 months ago

The question is a bit tricky, but I'm confident the right answer is C. Gotta love these hotel upgrade scenarios!

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Lore

3 months ago

Hmm, I think the correct answer is C. Seems logical based on the information provided.

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Lashaunda

3 months ago

Upgrade eligibility seems straightforward, but I wonder if there are any edge cases the question doesn't cover.

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Nickolas

3 months ago

I feel like the answer is B, since Customer B can't get an upgrade, but I'm confused about what happens with Customer A's Silver room.

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Malinda

3 months ago

This reminds me of a similar question we practiced where the eligibility was based on membership status. I think Customer A gets an upgrade, but I can't recall the exact details for Customer B.

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Regenia

3 months ago

I'm not entirely sure, but I think Customer B, being a non-holder, wouldn't get any upgrade at all.

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Shawna

4 months ago

I feel pretty confident about this one. The decision table is clear, and I just need to carefully apply the rules to the given test cases.

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Leandro

4 months ago

This is a good opportunity to practice applying decision tables. I'll make sure to double-check my work to ensure I'm selecting the correct expected result for each test case.

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Ernie

4 months ago

The decision table is clear, but I'm not sure why a Platinum room holder wouldn't be eligible for an upgrade.

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Anastacia

4 months ago

Customer A should get an upgrade to Gold.

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Zona

4 months ago

I remember that only Preferred Guest Card holders can get upgrades, so Customer A should definitely get an upgrade.

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Rosalind

5 months ago

Okay, I think I've got this. The key is to match the customer's room type and Preferred Guest Card status to the decision table. That should give me the expected result for each test case.

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Billye

5 months ago

Upgrade to Silver for a Platinum room holder? That's like upgrading a Ferrari to a Lamborghini.

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Sherrell

5 months ago

Hmm, I'm a bit confused by the wording of the question. I'll need to read through it a few times to make sure I understand the rules for the room upgrade system.

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Elizabeth

5 months ago

This looks like a straightforward decision table problem. I'll need to carefully analyze the table to determine the expected results for each test case.

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Lennie

2 days ago

But Customer B has no card, right?

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Kendra

8 days ago

I think Customer A should get an upgrade.

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