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ISM LEAD Exam - Topic 2 Question 35 Discussion

Actual exam question for ISM's LEAD exam
Question #: 35
Topic #: 2
[All LEAD Questions]

A buyer from BCD, Inc. meets with an industry peer at a professional conference and tells the peer that Supplier X provides a low quality product, when in fact Supplier X provides a high quality product. The buyer makes the statement in the hope of retaining BCD's competitive edge, but as result of the conversation, the peer removes Supplier X from participation in an upcoming RFP. The buyer's statement can BEST be described as

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Suggested Answer: B

The buyer's statement can best be described as slander. Here's a detailed explanation:

Slander Defined:

Verbal Defamation: Slander involves making false and damaging statements about someone verbally. In this case, the buyer's verbal claim about Supplier X's product quality fits this definition.

Damage to Reputation: The false statement about Supplier X's product quality was intended to harm the supplier's reputation, fulfilling the criteria for slander.

Why Not Other Options?

Extortion (A): Extortion involves obtaining something through force or threats, which is not applicable here.

Libel (C): Libel refers to written defamation, whereas the buyer's statement was verbal.

Disparagement (D): Disparagement involves making false statements about the quality of a product or service. While similar, slander is the more specific term for verbal defamation.


Legal definitions and distinctions between slander and libel (Black's Law Dictionary).

Principles of ethical communication in supply chain management (Institute for Supply Management, Ethics in Supply Management).

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