A supply management audit finds that sole source purchases have increased significantly due to the inexperience of the sourcing team, and that the waiving of competition is not justified in many cases. This has resulted in increased costs, as well as noncompliance with organizational policies requiring competitive solicitations. Which of the following is the BEST way to rectify this situation?
Issue Identification:
Increased sole source purchases due to inexperience of the sourcing team.
Noncompliance with competitive solicitation policies leading to increased costs.
Rectifying the Situation:
Training Staff: Provides the sourcing team with necessary knowledge and skills to understand and follow solicitation policies, reducing the likelihood of noncompliance.
Reporting Noncompliance: Addresses the issue after it occurs but does not prevent future occurrences.
Improving Audit Procedures: Helps identify issues sooner but does not directly address the root cause (lack of training).
Making Sole Source Review a KPI: Encourages monitoring but does not equip the team with the knowledge to comply.
Conclusion: Training staff in solicitation policies and practices addresses the root cause by ensuring the sourcing team is well-informed and capable of complying with competitive solicitation requirements.
Procurement training programs and resources from the National Institute of Governmental Purchasing (NIGP)
Best practices in procurement and supply chain management from the Chartered Institute of Procurement & Supply (CIPS)
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