ISC2 ISSMP Exam - Topic 4 Question 56 Discussion

Actual exam question for ISC2's ISSMP exam

Question #: 56
Topic #: 4

Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT Service Management (ITSM) process. Configuration Management is used for which of the following?

1.To account for all IT assets

2.To provide precise information support to other ITIL disciplines

3.To provide a solid base only for Incident and Problem Management

4.To verify configuration records and correct any exceptions

A1, 3, and 4 only

B2 and 4 only

C1, 2, and 4 only

D2, 3, and 4 only

Show Suggested Answer

Suggested Answer: C

Configuration Management is used for the following.

1.To account for all IT assets

2.To provide precise information support to other ITIL disciplines

3.To provide a solid base for Incident, Problem, Change, and Release Management

4.To verify configuration records and correct any exceptions

Answer options A and D are incorrect. Configuration Management is used to provide a solid base for Incident, Problem, Change, and Release Management.

Answer option B is incorrect. Configuration Management is also used to verify configuration records and correct any exceptions.

by Cathrine at Sep 21, 2022, 08:52 PM

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Sage

4 months ago

1, 2, and 4 sound right to me!

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Jonell

4 months ago

I thought it was more than just that!

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Lorean

4 months ago

Wait, isn't it just for Incident and Problem Management?

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Kayleigh

4 months ago

Totally agree, it's crucial for accurate info!

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Latosha

4 months ago

CM helps track all IT assets, right?

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Tyra

5 months ago

I thought Configuration Management was broader than just supporting Incident and Problem Management, so I lean towards option C, but I’m not entirely confident.

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Avery

5 months ago

I practiced a similar question, and I feel like 1, 2, and 4 make the most sense together, but I can't recall if 3 is completely irrelevant.

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Carissa

5 months ago

I think option 2 is crucial because it provides support to other ITIL processes, but I'm a bit confused about whether 3 is included.

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Kristine

5 months ago

I remember that Configuration Management is definitely about accounting for IT assets, but I'm not sure if it only supports Incident and Problem Management.

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Maryln

5 months ago

Redis is definitely the odd one out here. It's a key-value store, not a traditional relational database like the others.

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Dorthy

5 months ago

Okay, let's see. I'm pretty sure the Service Desk is responsible for representing the IT organization, so that can't be the answer.

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Shantell

5 months ago

Avoiding market signals and minimizing risk through small expansions - those sound like the right conditions to me. I feel confident about this one.

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Rickie

5 months ago

Static Channel sounds like it could work too, but I'm a bit confused about when to use it versus LACP.

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