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ISC2 CCSP Exam - Topic 3 Question 109 Discussion

Actual exam question for ISC2's CCSP exam
Question #: 109
Topic #: 3
[All CCSP Questions]

Which ITIL component is an ongoing, iterative process of tracking all deployed and configured resources that an organization uses and depends on, whether they are hosted in a traditional data center or a cloud?

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Suggested Answer: D

Configuration management tracks and maintains detailed information about all IT components within an organization. Availability management is focused on making sure system resources, processes, personnel, and toolsets are properly allocated and secured to meet SLA requirements. Continuity management (or business continuity management) is focused on planning for the successful restoration of systems or services after an unexpected outage, incident, or disaster. Problem management is focused on identifying and mitigating known problems and deficiencies before they occur.


by Fredric at Nov 24, 2025, 03:17 PM

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Tayna
12 hours ago
D makes the most sense, but I thought it was more complex.
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Raina
6 days ago
Wait, are we sure it's not A) Problem management?
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Casie
11 days ago
I totally agree, that's the right answer!
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Julio
16 days ago
It's definitely D) Configuration management.
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Elouise
21 days ago
Haha, gotta love those ITIL processes. D is the way to go!
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Alita
26 days ago
D) Configuration management. Tracking all the things, that's what it's all about.
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Candida
1 month ago
D for sure. Configuration management is the ITIL process for that.
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Ngoc
1 month ago
I practiced a similar question last week, and it was about managing configurations, so I’m pretty confident it’s Configuration management.
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Crista
1 month ago
I feel a bit confused; I thought Availability management was related to resources too, but I guess it's more about uptime?
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Elly
2 months ago
I remember studying the differences between these components, and Configuration management definitely sounds like the right answer since it deals with tracking resources.
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Elvis
2 months ago
Ugh, ITIL questions are the worst. There are so many different processes to keep track of. I'm just going to take my best guess and hope for the best. Maybe B) Continuity management? Or is that something else... Ah, I'll just mark D and move on.
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Lashon
2 months ago
Okay, I've got this. Configuration management is the ITIL process that maintains an up-to-date record of all the hardware, software, and other IT assets that the organization relies on. It's an ongoing process to track everything, whether it's on-premises or in the cloud. Definitely going with D) for this one.
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Edda
2 months ago
Definitely D. You gotta know what's in your environment to manage it properly.
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Anisha
2 months ago
I think this might be about tracking resources, so I'm leaning towards Configuration management, but I'm not entirely sure.
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Nicolette
2 months ago
D) Configuration management is the correct answer. It's all about keeping track of those IT resources!
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Dell
3 months ago
Yeah, D is the one! Surprised some people might think otherwise.
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Bok
3 months ago
Hmm, this one has me a bit stumped. I know ITIL has a lot of different processes, and I'm not totally clear on the differences between them. I'll have to think this through carefully and review my ITIL notes before answering.
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Lettie
3 months ago
I think this is asking about the ITIL process that keeps track of all the IT resources and assets the company uses. The key is that it covers both on-premises and cloud-based resources. I'm pretty sure the answer is D) Configuration management.
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Nadine
3 months ago
Configuration management is the right choice for sure.
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