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In addition to whatever audit results the provider shares with the customer, what other mechanism does the customer have to ensure trust in the provider's performance and duties?
Suggested Answer: B
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The contract between the provider and customer enhances the customer's trust by holding the provider financially liable for negligence or inadequate service (although the customer remains legally liable for all inadvertent disclosures). Statutes, however, largely leave customers liable. The security control matrix is a tool for ensuring compliance with regulations. HIPAA is a statute.
11 comments · newest first
TO
Torie
11 months ago
A security control matrix is super important for ongoing trust.
NO
Norah
12 months ago
Statutes provide a legal backbone too!
GA
Gary
12 months ago
Wait, can we really trust just the contract?
MA
Maryrose
12 months ago
Totally agree, the contract outlines expectations!
LU
Lucina
1 year ago
The contract is key for accountability.
AL
Almeta
1 year ago
I feel like HIPAA could play a role here, but it mainly focuses on patient privacy rather than performance oversight.
CU
Curt
1 year ago
I'm not entirely sure, but I remember something about security control matrices being used to assess compliance.
SA
Sabine
1 year ago
I think the contract might be a key mechanism since it outlines the expectations and responsibilities of both parties.
SU
Suzan
1 year ago
The statutes could provide a legal framework, but I think the contract is more directly related to trust in performance.
MA
Madalyn
1 year ago
The key is finding a solution that keeps the infrastructure on-premises while still reducing management overhead. VMware Cloud on AWS and VMware Cloud Foundation could be good options to explore.
BA
Barb
1 year ago
I believe Allen's gain should be based on the difference between his adjusted basis and the selling price, but those numbers aren't clicking for me right now.