An IT organization is replacing the customer relationship management (CRM) system. Who should own the risk associated with customer data leakage caused by insufficient IT security controls for the new system?
I’m leaning towards the Chief Information Security Officer, but I wonder if the business process owner has more direct responsibility for customer data.
Hmm, I'm not too sure about this one. I'll have to think it through carefully. Maybe I should review my notes on SAP applications for supply chain management.
Hmm, I'm a bit unsure about this one. I know external stakeholders are those outside the organization, but I'm not totally confident which of these options would qualify. I'll have to think it through carefully.
Jackie
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