Which of the following is a common characteristic of process capability levels 2 to 5?
According to the COBIT 2019 Process Assessment Model, a common characteristic of process capability levels 2 to 5 is that the process's description is well-defined. This means that the process has a clear purpose, scope, inputs, outputs, activities, roles, responsibilities, interfaces, controls, measures, practices and procedures that are documented and maintained.A well-defined process enables consistent execution and improvement across the enterprise.2, p.16Reference:2: COBIT 2019 Process Assessment Model: Using COBIT 2019
Margo
16 days ago