Isaca Exam COBIT-2019 Topic 5 Question 46 Discussion

The primary benefit or output derived from setting targeted capability levels and performing a capability-level gap analysis for selected processes is the identification of process improvement opportunities, according to the official COBIT 2019 Study Manual from ISACA. This gap analysis can help to identify areas where processes are not meeting their desired capability levels and can provide insight into how processes can be improved to meet their desired levels. This can help to increase efficiency and reduce costs.