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Isaca CGEIT Exam - Topic 8 Question 105 Discussion

Actual exam question for Isaca's CGEIT exam
Question #: 105
Topic #: 8
[All CGEIT Questions]

When updating an IT governance framework to support an outsourcing strategy, which of the following is MOST important?

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Suggested Answer: D

When updating an IT governance framework to support an outsourcing strategy, the most important aspect is to ensure the effective management of contracts with third-party providers. Contracts are the legal documents that define the scope, terms, conditions, and expectations of the outsourcing relationship, as well as the roles, responsibilities, and obligations of both parties. Contracts also specify the service level agreements (SLAs), key performance indicators (KPIs), and reporting mechanisms that are used to measure and monitor the quality and performance of the outsourced services. Contracts also provide the mechanisms for resolving disputes, enforcing compliance, and managing changes and risks.Therefore, ensuring the effective management of contracts with third-party providers is essential for achieving the desired outcomes and benefits of outsourcing, as well as for mitigating the potential challenges and issues that may arise from outsourcing.Reference:Outsourcing Governance Framework1, Guidelines on outsourcing arrangements2, IT governance -managing the outsourcing relationship3


by Cecil at Nov 21, 2025, 10:53 AM

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Velda
10 hours ago
Really? I’m surprised no one mentioned A. Tech choice matters too!
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Felton
6 days ago
I think D is just as important. Contracts can make or break a deal.
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Annabelle
11 days ago
B is definitely the most crucial. Alignment is key!
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Elvis
16 days ago
Outsourcing can be a real headache if you don't have your contracts in order. D is definitely the most important factor here.
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Louvenia
21 days ago
Haha, I bet the IT guys would love to evaluate the underlying tech platforms. But in reality, D is the most practical choice.
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Aleshia
26 days ago
Option C is the way to go. Verifying the vendor's standard operating procedures is essential for a smooth outsourcing process.
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Johnetta
1 month ago
B seems like the right answer to me. Aligning the outsource provider's IT function with their business is key for a strong governance framework.
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Van
1 month ago
I vaguely recall something about standard operating procedures being essential for consistency. Maybe that's a strong option here?
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Marilynn
1 month ago
I feel like managing contracts is key, especially since we talked about vendor relationships in class. But I’m torn between that and alignment.
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Stephen
2 months ago
I’m not entirely sure, but I think evaluating technology platforms is important too. We had a practice question about that last week.
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Shenika
2 months ago
I think it's a tough call, but I'm going to go with ensuring the outsource provider's IT function is aligned with its business function. That seems like the foundation for a successful outsourcing strategy.
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Alaine
2 months ago
Evaluating the technology platforms seems less directly relevant to the overall governance framework. I'd focus more on the organizational and process-level factors.
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Verdell
2 months ago
I think option D is the most important. Effective contract management is crucial for a successful outsourcing strategy.
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Janet
2 months ago
I remember discussing the importance of aligning IT functions with business goals in our last study session. It seems crucial for outsourcing.
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Julio
2 months ago
I'm leaning towards the effective management of contracts with third-party providers. That's going to be crucial for setting the right expectations and holding the vendor accountable.
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Glory
3 months ago
Hmm, I'm not sure. Verifying the vendor's standard operating procedures could be really important for making sure the outsourced functions are handled properly.
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Casie
3 months ago
I think the most important thing is ensuring the outsource provider's IT function is aligned with its business function. That seems like the key to making the outsourcing strategy work.
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Lashon
3 months ago
Exactly! Without that alignment, everything else falls apart.
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Carmela
3 months ago
I totally agree! Alignment is crucial for success.
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