Free Preparation Discussions
MENU
Isaca CGEIT Exam Questions
- Topic 1: GOVERNANCE FRAMEWORK: This section of the exam measures the skills of IT Governance Officers and covers the foundational structure of building IT governance within an organization. It includes how to set objectives, integrate internal and external requirements, and ensure the framework supports strategic planning and enterprise-wide services. Key elements include developing repeatable processes, assigning clear responsibilities, evaluating performance, and maintaining policies that align IT with business goals.
- Topic 2: IT RESOURCE PLANNING: This section of the exam measures the skills of Enterprise IT Managers and focuses on effectively planning and acquiring the right IT resources. Topics include sourcing strategies, assessing the capacity of resources, and planning for optimal use. The goal is to ensure IT resources are obtained, aligned, and available for maximum efficiency and cost-effectiveness across the organization.
- Topic 3: IT RESOURCE OPTIMIZATION: This section of the exam measures the skills of IT Governance Officers and covers how to make the best use of existing IT resources. The focus is on managing the IT asset lifecycle, developing workforce competencies, and overseeing external vendor relationships. It also emphasizes having clear structures, ensuring legal compliance, maintaining ethical standards, and nurturing an organizational culture that supports governance goals.
- Topic 4: TECHNOLOGY GOVERNANCE: This section of the exam measures the skills of Enterprise IT Managers and includes aligning governance strategy with business objectives. It involves strategic planning, engaging stakeholders, and communicating effectively. The domain also highlights the importance of policies, standards, and the integration of enterprise architecture for ensuring consistent and effective governance practices.
- Topic 5: INFORMATION GOVERNANCE: This section of the exam measures the skills of IT Governance Officers and addresses the structure and control over information assets. It includes organizing the flow of information, managing data throughout its lifecycle, assigning ownership, and enforcing classification and handling standards to maintain data integrity, privacy, and compliance across the enterprise.
- Topic 6: IT PERFORMANCE AND OVERSIGHT: This section of the exam measures the skills of Enterprise IT Managers and evaluates how well IT-enabled investments, processes, and services are performing. It emphasizes change management, reporting mechanisms, process improvement, and ensuring quality assurance in the governance structure. The aim is to monitor outcomes and make informed decisions to improve IT value delivery.
- Topic 7: MANAGEMENT OF IT-ENABLED INVESTMENTS: This section of the exam measures the skills of IT Governance Officers and revolves around managing IT investments and measuring their performance. It includes evaluating business cases, tracking investments, and applying performance metrics. The goal is to ensure that IT initiatives deliver measurable value and align with enterprise priorities.
- Topic 8: RISK STRATEGY: This section of the exam measures the skills of Enterprise IT Managers and addresses building risk strategies using standard frameworks. It includes understanding risk appetite and tolerance, developing enterprise-level risk management, and embedding risk thinking in governance planning to prepare for potential IT disruptions.
- Topic 9: RISK MANAGEMENT: This section of the exam measures the skills of IT Governance Officers and focuses on overseeing risks in IT processes and services. It involves identifying threats, evaluating risk exposure, and using risk assessment methods to manage and mitigate IT-related business risks across the organization.
Free Isaca CGEIT Exam Actual Questions
Note: Premium Questions for CGEIT were last updated On Mar. 13, 2026 (see below)
A newly established IT steering committee is concerned whether a system is meeting availability objectives. Which of the following will provide the BEST information to make an assessment?
Comprehensive and Detailed
The CGEIT Review Manual 8th Edition, in its Governance of Enterprise IT domain, emphasizes monitoring system performance against defined objectives, such as availability. Performance indicators, often tied to service level agreements (SLAs), provide specific, measurable data (e.g., system uptime percentage) to assess whether availability objectives are met. For example, a performance indicator showing 99.8% uptime directly informs the committee. The manual likely references COBIT 2019's APO09-Managed Service Agreements, which prioritizes performance indicators for service monitoring.
Option A: Critical success factors (CSFs) define conditions for success but are less specific than performance metrics.
Option C: Capability maturity levels assess process maturity, not system availability.
Option D: Balanced scorecard provides a broad performance overview but is less focused on specific availability metrics.
Double Verification: The answer aligns with COBIT's APO09 and the CGEIT domain's focus on service performance. Performance indicators are the primary ISACA tool for availability assessment.
:
ISACA CGEIT Review Manual 8th Edition, Domain 1: Governance of Enterprise IT (focus on service monitoring).
COBIT 2019, APO09-Managed Service Agreements.
ISACA Glossary (for definitions of performance indicators), available at https://www.isaca.org/resources/glossary.
To enable the development of required IT skill sets for the enterprise, it is MOST important to define skill requirements based on:
To enable the development of required IT skill sets for the enterprise, it is most important to define skill requirements based on each role within the IT department, because different roles may have different responsibilities, tasks, and expectations that require specific skills and competencies. By defining skill requirements based on each role, the enterprise can ensure that the IT staff have the appropriate knowledge, abilities, and experience to perform their roles effectively and efficiently, and to support the enterprise's goals and objectives.According to ISACA's CGEIT Domain 2: IT Resources1, ''the enterprise should identify the skills required for each IT role and assess the current and future skill gaps.'' Furthermore, according to ISACA's article on IT Skills Gap2, ''the skills gap is not a one-size-fits-all problem. It varies by industry, organization and department/role.'' Therefore, defining skill requirements based on each role within the IT department is the best way to enable the development of required IT skill sets for the enterprise.Reference:
IT Skills Gap: Trends, Implications and Best Practices - ISACA
IT Governance: Definitions, Frameworks and Planning - ProjectManager
What is IT governance? A formal way to align IT & business strategy | CIO
CGEIT Domain 2: IT Resources
Following a strategic planning session, new IT objectives were announced. Which of the following is the MOST effective way for the CIO to ensure these objectives are cascaded to IT personnel?
The MOST effective way for the CIO to ensure that the new IT objectives are cascaded to IT personnel is to define individual performance measures related to the IT objectives.Cascading goals is a framework to get everyone in an organization aligned with the big picture organizational goal, and to make sure they know what to do by breaking strategy into clear tasks and deliverables1. By defining individual performance measures related to the IT objectives, the CIO can:
Communicate the expectations and priorities of the IT function to each IT staff member2
Link the individual goals and activities to the IT objectives and the organizational strategy3
Motivate and empower the IT staff to take ownership and responsibility for their work4
Monitor and evaluate the progress and performance of the IT staff and provide feedback and recognition5
The other options are not as effective as option B. While it is important to communicate the new IT objectives, establish IT management's performance measures, and update the IT balanced scorecard, these are not sufficient to ensure that the IT objectives are cascaded to IT personnel. They are rather means to achieve the end goal of aligning and measuring the IT objectives at different levels of the organization. They do not necessarily translate into clear and specific actions and outcomes for each individual IT staff member.
An enterprise's board of directors has determined that IT is not sufficiently supporting its corporate objectives, and has established a committee to address this problem. Which of the following should be the committees FIRST action?
This should be the committee's first action, as it will help to define how the IT function supports and enables the overall business strategy and objectives of the enterprise1.An IT strategic plan is a document that outlines the vision, mission, goals, and initiatives of the IT function, as well as the resources, processes, and metrics required to achieve them1.By creating an IT strategic plan, the committee can align IT with business needs and expectations, optimize IT investments andresources, manage IT risks and opportunities, and deliver value to the stakeholders1.Creating an IT strategic plan can also help to communicate and demonstrate the role and contribution of IT to the enterprise's success, and to gain the support and commitment of the board of directors and senior management1.
The other options are not as important or effective as creating an IT strategic plan, as they are either specific solutions or outcomes of the IT strategic plan, but not comprehensive steps.Implementing a continuous improvement plan may help to enhance the quality and efficiency of IT services and processes, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as strategy alignment, value delivery, resource management, or risk optimization2.Specifying IT human resource performance measures may help to evaluate and improve the skills and productivity of IT staff, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as stakeholder engagement, communication, collaboration, or feedback3. Developing a service level management plan may help to define and monitor the expectations and agreements for IT service delivery between IT providers and customers, but it may not address the root cause or causes of IT not sufficiently supporting the corporate objectives, which could be related to other factors, such as business requirements, customer satisfaction, innovation, or agility.
When updating an IT governance framework to support an outsourcing strategy, which of the following is MOST important?
When updating an IT governance framework to support an outsourcing strategy, the most important aspect is to ensure the effective management of contracts with third-party providers. Contracts are the legal documents that define the scope, terms, conditions, and expectations of the outsourcing relationship, as well as the roles, responsibilities, and obligations of both parties. Contracts also specify the service level agreements (SLAs), key performance indicators (KPIs), and reporting mechanisms that are used to measure and monitor the quality and performance of the outsourced services. Contracts also provide the mechanisms for resolving disputes, enforcing compliance, and managing changes and risks.Therefore, ensuring the effective management of contracts with third-party providers is essential for achieving the desired outcomes and benefits of outsourcing, as well as for mitigating the potential challenges and issues that may arise from outsourcing.Reference:Outsourcing Governance Framework1, Guidelines on outsourcing arrangements2, IT governance -managing the outsourcing relationship3
- Select Question Types you want
- Set your Desired Pass Percentage
- Allocate Time (Hours : Minutes)
- Create Multiple Practice tests with Limited Questions
- Customer Support
Therese
1 hour agoMelodie
7 days agoWhitley
15 days agoHollis
23 days agoHildegarde
30 days agoReiko
1 month agoDetra
1 month agoStephaine
2 months agoGary
2 months agoLili
2 months agoEmile
2 months agoRebeca
3 months agoNan
3 months agoNu
3 months agoBen
3 months agoAlisha
4 months agoIlda
4 months agoLavonne
4 months agoMarva
4 months agoJusta
5 months agoSophia
5 months agoHoward
5 months agoTien
5 months agoOmer
6 months agoVesta
6 months agoDeandrea
6 months agoLauran
9 months agoJolene
11 months agoChantell
12 months agoJules
1 year agoRodney
1 year agoAlesia
1 year agoCecil
1 year agoRory
1 year agoMalinda
1 year agoAdelle
1 year agoDalene
1 year agoMarlon
1 year agoChanel
1 year agoBernadine
1 year agoShannan
1 year agoAngella
1 year agoSharee
1 year agoNguyet
1 year agoCortney
1 year agoLonny
1 year agoNatalie
2 years agoJulio
2 years agoIsadora
2 years agoDulce
2 years agoMyra
2 years agoHoward
2 years agoLeanora
2 years agoJettie
2 years agoCatarina
2 years ago