Isaca CGEIT Exam - Topic 5 Question 111 Discussion

Actual exam question for Isaca's CGEIT exam

Question #: 111
Topic #: 5

Which of the following should be the MOST important consideration when establishing key performance indicators (KPIs) for IT initiatives?

AAn owner can be assigned

BProcesses can be optimized

CData collection can be automated

DQuality has been evaluated

Show Suggested Answer

Suggested Answer: D

The quality of KPIs is the most important consideration. KPIs must be relevant, accurate, aligned with objectives, and capable of driving meaningful decision-making. Without quality evaluation, even automated or well-owned KPIs may mislead or fail to reflect performance accurately.

Assignment and automation enhance implementation, but they do not ensure the KPI's value or appropriateness for measuring success.

CGEIT Review Manual: Domain 3 -- Benefits Realization and Performance Monitoring

COBIT 2019: MEA01 (Monitor, Evaluate and Assess Performance and Conformance).

by Dorian at Apr 07, 2026, 10:57 PM

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2 months ago

I think the most important consideration might be about data collection. If we can't automate it, how can we track KPIs effectively?

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