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In the past, a team has been unable to deliver solutions in a timely manner and they feel this is due to the customer being unable to decide what they want. The team has decided to ask the customer to ''sign-off'' on their requirements. This violates the following value statement:
Suggested Answer: B
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8 comments · newest first
VI
Vivienne
4 days ago
Agreed, they should be working closely with the customer instead.
AL
Alberto
9 days ago
Really? I’m not sure that’s the best approach.
LY
Lynna
15 days ago
I think it's more about A, focusing too much on process.
TW
Twana
20 days ago
Definitely violates D, customer collaboration is key!
JE
Jesusita
25 days ago
I feel like D is the right choice too. The whole point is to keep the customer engaged rather than just getting their approval on paper.
GO
Goldie
1 month ago
I’m a bit confused. Could it also relate to A? I mean, focusing too much on the process might hinder interactions with the customer.
KE
Keva
1 month ago
I remember a practice question that was similar, and it emphasized the importance of working closely with the customer. I think it’s definitely about collaboration.
AL
Alysa
1 month ago
I think the answer might be D, but I'm not entirely sure. It feels like asking for a sign-off could limit collaboration with the customer.