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(You have conducted interviews to confirm elicitation results for a new customer relationship management (CRM) system. This technique is used to individually communicate information to stakeholders. What is the primary objective of using interviews in this context?)
The correct answer is C. In ECBA/BABOK, Confirm Elicitation Results is performed to ensure that the information gathered during elicitation is accurate and consistent with stakeholder understanding, and interviews are one of the techniques that can be used to communicate individually with stakeholders for that purpose. That makes the main objective here verifying that the requirements truly reflect the interviewees' needs and expectations.
Option A is too narrow because usability and interface design feedback may be discussed in some interviews, but the question is specifically about confirming elicitation results, which is broader than UI feedback.
Option B is incorrect because ensuring that the CRM system meets all technical specifications is more related to solution design, verification, or testing activities, not the primary purpose of interviews used to confirm elicitation results.
Option D is incorrect because budget and resource allocation are not the main focus of this elicitation confirmation activity. The emphasis is on validating the captured needs and expectations with stakeholders.