IIBA Exam CCBA Topic 5 Question 81 Discussion

Actual exam question for IIBA's CCBA exam

Question #: 81
Topic #: 5

[All CCBA Questions]

For a new account payable (AP) solution, the solution owner has provided the business analyst (BA) with goals the AP management team would like the solution to support. To ensure the solution meets these needs, the BA documents key performance indicators (KPIs). Which of the following is an example of a KPI?

A''The solution will send payment notification to the account holder after successful processing

B''The solution will report the average number of days an account payment is outstanding''

C''The solution will reduce the payment processing time from three days to two days''

D''The solution will enable account holders to make account payments via a web form''

Show Suggested Answer

Suggested Answer: B

by Vincenza at Feb 07, 2024, 02:33 PM

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Adell

15 days ago

Option B is the clear winner here. Measuring the average days an account is outstanding is a perfect way to track the solution's performance. *chuckles* Although I do wonder if the solution will also track the number of 'days since last payment' for the account holders who forget to pay on time.

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Gregg

11 hours ago

B) ''The solution will report the average number of days an account payment is outstanding''

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Hermila

18 days ago

Hmm, I was going to go with C, but now I'm second-guessing myself. B does seem like the best example of a true KPI here.

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Glory

21 days ago

Ah, the classic 'what's a KPI?' question. Definitely going with B - it's a clear, measurable metric that the business can use to evaluate the solution's success.

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