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IIBA Exam CCBA Topic 5 Question 65 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 65
Topic #: 5
[All CCBA Questions]

An organization is engaged in an effort to streamline the online customer experience. The business analyst (BA) prepares a business analysis information package to discuss the changes the customer will experience. Which one of the following tools will assist the BA in this discussion?

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Suggested Answer: C

Stakeholder analysis involves identifying the stakeholders that may be affected by a proposed initiative or that share a common business need. Stakeholder analysis notes, considers, and analyzes the various characteristics of the identified stakeholders.


by Amber at Feb 05, 2023, 01:15 PM

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Billye
3 days ago
A context diagram would be perfect for this! It provides a high-level overview of the system and its interactions.
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Lucia
5 days ago
I'm not sure, but I think A) Context Diagram could also be helpful in understanding the overall system.
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Annamae
6 days ago
I agree with Stephaine. A visual prototype will help the BA show the changes visually to the stakeholders.
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Stephaine
10 days ago
I think the answer is C) Visual Prototype.
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