Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

IIBA CCBA Exam - Topic 4 Question 96 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 96
Topic #: 4
[All CCBA Questions]

You are working with the project stakeholders to analyze and prioritize their requirements for the project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable. What is the danger in this project requirement?

Show Suggested Answer Hide Answer
Suggested Answer: D

by Charlette at Sep 09, 2024, 03:59 AM

Limited Time Offer

25%

Off

Get Premium CCBA Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

0/2000 characters
Submit Cancel
Cristy
5 months ago
I think we can control satisfaction with good communication!
upvoted 0 times
...
Janella
5 months ago
It should align with quality requirements, for sure.
upvoted 0 times
...
Dalene
6 months ago
Wait, isn't it possible to meet customer needs?
upvoted 0 times
...
Elroy
6 months ago
Totally agree, it's hard to measure.
upvoted 0 times
...
Thurman
6 months ago
Customer satisfaction is super subjective!
upvoted 0 times
...
Kris
6 months ago
I recall a practice question that emphasized the importance of quality mapping to satisfaction, so I'm leaning towards option C, but I'm not completely confident.
upvoted 0 times
...
Sheron
7 months ago
I think we talked about how project managers can't control customer feelings, which makes option A sound plausible too.
upvoted 0 times
...
Florinda
7 months ago
I'm not entirely sure, but I feel like achieving customer satisfaction is more of an assumption than a concrete requirement. Maybe option B?
upvoted 0 times
...
Sherrell
7 months ago
I remember discussing how customer satisfaction can be really subjective, so I think option D might be the right choice.
upvoted 0 times
...
Aileen
7 months ago
I feel pretty confident about this one. The danger is that customer satisfaction is a risk factor since the project manager can't fully control how satisfied the customer will be. I'll make sure to highlight that in my response.
upvoted 0 times
...
Thora
7 months ago
Okay, I've got a strategy here. I think the key is to recognize that customer satisfaction is a subjective requirement, so there's inherent risk in trying to achieve it. I'll focus on explaining that in my answer.
upvoted 0 times
...
Lavonna
7 months ago
Hmm, I'm a bit confused by this question. Is the danger that customer satisfaction is hard to measure and control? Or is there something else I'm missing?
upvoted 0 times
...
Audra
7 months ago
This seems like a tricky one. Achieving customer satisfaction is definitely a challenge since it's so subjective. I'll need to think carefully about the risks involved.
upvoted 0 times
...
Marquetta
7 months ago
This is a tricky one. I'm not super confident in my EVPN VPWS knowledge, but I think the correct answer is that the local AC tag IDs on the PEs need to match, not the remote ones. I'll go with option C and hope for the best.
upvoted 0 times
...
Iola
1 year ago
Customer satisfaction as a risk? That's like saying breathing air is a liability. Option D all the way, folks.
upvoted 0 times
Justine
11 months ago
We should definitely consider the risk involved in achieving customer satisfaction.
upvoted 0 times
...
Hoa
11 months ago
I agree, it's hard to guarantee customer satisfaction with project deliverables.
upvoted 0 times
...
Maryrose
12 months ago
Option D all the way! Customer satisfaction is subjective and risky.
upvoted 0 times
...
...
Laurel
1 year ago
Ah, the age-old dilemma of pleasing the customer. I say we just give them a box of cats and call it a day. That's sure to keep them satisfied. (Option D, by the way.)
upvoted 0 times
Elfrieda
11 months ago
User 3: Option D is right, achieving customer satisfaction is subjective and risky.
upvoted 0 times
...
Dion
11 months ago
User 2: I agree, we need to focus on meeting their actual project requirements.
upvoted 0 times
...
Benedict
1 year ago
User 1: Giving them a box of cats might not be the best idea.
upvoted 0 times
...
...
Izetta
1 year ago
Hold on, is customer satisfaction really a risk? I thought that was the whole point of the project! Option C seems to be the most logical choice here.
upvoted 0 times
Jacqueline
11 months ago
So, it entails a high level of risk of being successfully accomplished.
upvoted 0 times
...
Providencia
11 months ago
That's true, but it's also important to consider that achieving customer satisfaction is a subjective requirement.
upvoted 0 times
...
Tommy
1 year ago
But achieving customer satisfaction should always map to the quality requirements for the project.
upvoted 0 times
...
Carolynn
1 year ago
Option C seems to be the most logical choice here.
upvoted 0 times
...
...
Latonia
1 year ago
That's true, we need to ensure it aligns with the project's quality requirements.
upvoted 0 times
...
Truman
1 year ago
I think Option B is the best choice. Treating customer satisfaction as an assumption rather than a requirement is the way to go. That way, the project manager can't be held accountable for something so unpredictable.
upvoted 0 times
William
11 months ago
That's true. It's better to manage expectations and document it in the project scope.
upvoted 0 times
...
Kimberlie
1 year ago
Yes, but it's hard to guarantee customer satisfaction since it's subjective.
upvoted 0 times
...
Gladys
1 year ago
But shouldn't customer satisfaction be a priority in any project?
upvoted 0 times
...
Audry
1 year ago
Option B is a good choice. Treating customer satisfaction as an assumption is wise.
upvoted 0 times
...
...
Fannie
1 year ago
I agree, but it can be risky as customer satisfaction is subjective.
upvoted 0 times
...
Andrew
1 year ago
Option D is clearly the correct answer. Customer satisfaction is highly subjective and difficult to measure, so it does introduce a significant amount of risk to the project.
upvoted 0 times
...
Latonia
1 year ago
I think achieving customer satisfaction is crucial for project success.
upvoted 0 times
...

Save Cancel