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IIBA CCBA Exam - Topic 4 Question 125 Discussion

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
C) Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion
A) Allow only the two stakeholders to speak, so that other stakeholders are able to hear their input.
B) Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready
D) Omit the two stakeholders from the next meeting since they do not seem to be engaged or interested

IIBA CCBA Exam - Topic 4 Question 125 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 125
Topic #: 4
[All CCBA Questions]

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

Show Suggested Answer Hide Answer
Suggested Answer: C

The BA should ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion in the next workshop. This will help to encourage participation and engagement from all stakeholders, especially those who did not speak up during previous discussions. It will also help to elicit diverse perspectives and feedback on the requirements from different stakeholders.The BA should use facilitation skills such as active listening, questioning, paraphrasing, summarizing, etc., to create a positive and collaborative environment for stakeholder interaction4.Reference:4: BABOK Guide v3, Section 4.4


by Ty at May 02, 2026, 10:57 PM

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Shannon
2 days ago
Option A could work too, but it might feel forced.
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Doyle
7 days ago
Agreed, but what if they still don’t engage?
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Charlene
12 days ago
I think option C is the best. Everyone should have a chance to speak.
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Paulene
18 days ago
But we need their insights! C balances it well.
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Sue
23 days ago
I worry about time if we focus too much on just two people.
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Jeff
28 days ago
C shows we value all opinions. It’s inclusive.
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Mona
1 month ago
D seems too harsh. They might just need encouragement.
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India
1 month ago
I feel like B is risky. We can't assume they'll speak up later.
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Hubert
1 month ago
Option A could work too, but it might feel forced.
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Lezlie
2 months ago
Agreed, but what if they still don’t engage?
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Annmarie
2 months ago
I think option C is the best. Everyone should have a chance to speak.
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Veta
2 months ago
D is too harsh. They might just need a little encouragement.
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Flo
2 months ago
B seems risky. They might have valuable insights!
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Lonna
2 months ago
But what if they just don’t want to talk?
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Brinda
2 months ago
Totally agree with C! Can't leave anyone out.
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Tuyet
3 months ago
I think C is the best option. Everyone should have a chance to share.
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Beatriz
3 months ago
I feel like option A could backfire. Focusing only on the two stakeholders might make them uncomfortable.
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Mike
4 months ago
This reminds me of a practice question where we had to decide how to handle quiet participants. I think we chose to encourage everyone to share their thoughts.
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Enola
5 months ago
I'm not sure if just asking everyone for input will really help. What if they still don’t want to speak up?
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Rebbeca
5 months ago
I remember we discussed the importance of engaging all stakeholders, so I think option C makes the most sense.
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