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IIBA CCBA Exam - Topic 4 Question 125 Discussion

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?
C) Ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion
A) Allow only the two stakeholders to speak, so that other stakeholders are able to hear their input.
B) Proceed as normal, assuming that the two business stakeholders will speak up if and when they are ready
D) Omit the two stakeholders from the next meeting since they do not seem to be engaged or interested

IIBA CCBA Exam - Topic 4 Question 125 Discussion

Actual exam question for IIBA's CCBA exam
Question #: 125
Topic #: 4
[All CCBA Questions]

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

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Suggested Answer: C

The BA should ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion in the next workshop. This will help to encourage participation and engagement from all stakeholders, especially those who did not speak up during previous discussions. It will also help to elicit diverse perspectives and feedback on the requirements from different stakeholders.The BA should use facilitation skills such as active listening, questioning, paraphrasing, summarizing, etc., to create a positive and collaborative environment for stakeholder interaction4.Reference:4: BABOK Guide v3, Section 4.4


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Mike
1 month ago
This reminds me of a practice question where we had to decide how to handle quiet participants. I think we chose to encourage everyone to share their thoughts.
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Enola
2 months ago
I'm not sure if just asking everyone for input will really help. What if they still don’t want to speak up?
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Rebbeca
2 months ago
I remember we discussed the importance of engaging all stakeholders, so I think option C makes the most sense.
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