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What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution?
According to the CCBA Handbook, stakeholder impact analysis is ''a technique used to identify the effects of a change on the stakeholders of a solution'' (p. 22). Stakeholder impact analysis can help the business analyst understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution. Stakeholder impact analysis can also help the business analyst identify the stakeholder needs, expectations, preferences, and risks, as well as the communication and engagement strategies for each stakeholder group. The other options are not correct because:
A . Technical assessment is ''a technique used to evaluate the technical feasibility and suitability of a solution'' (p. 23). Technical assessment can help the business analyst understand the technical requirements, constraints, and capabilities of the solution, but not the stakeholder aspects.
C . Organizational assessment is ''a technique used to evaluate the current state of an organization and its alignment with the desired future state'' (p. 22). Organizational assessment can help the business analyst understand the organizational structure, culture, processes, and performance of the organization, but not the stakeholder aspects.
D . Operational analysis is ''a technique used to analyze the efficiency and effectiveness of the current operations of an organization'' (p. 22). Operational analysis can help the business analyst understand the operational requirements, problems, and opportunities of the organization, but not the stakeholder aspects.Reference:
CCBA Handbook, p. 22-23
Stakeholder Impact Analysis - Modern Analyst, section ''What is Stakeholder Impact Analysis?''