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IIBA CCBA Exam - Topic 1 Question 38 Discussion

Posted by Sue on May 05, 2022 at 09:42 PM

A business analyst (BA) is tasked with designing a method of ensuring that the requirements captured during the elicitation sessions satisfy the needs and expectations of the customer experience, within an initiative. The BA identifies a way that the stakeholder requirements can be structured to ensure realization of the desired customer experience. Which viewpoint describes the approach taken by the BA to structure the requirements?

Suggested Answer: C

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12 comments · newest first
DO
Dorian 1 year ago
Business model? I’m not so sure about that one.
NI
Nickole 1 year ago
Wait, is this really about structuring requirements?
BE
Benton 1 year ago
Definitely not audit and security, that's unrelated.
VA
Valentine 1 year ago
I think user interactions are key here.
EL
Elinore 1 year ago
Sounds like a business process model to me!
LU
Luisa 1 year ago
I feel like user interactions are crucial for customer experience, so option A makes sense, but I also see how business processes could play a role. It's tricky!
CO
Corinne 1 year ago
I'm a bit confused here. I thought the business model was more about the overall strategy rather than just requirements. Is that option B really the right choice?
CA
Caitlin 1 year ago
I remember practicing a question about structuring requirements, and I think it was related to business processes. Could it be option D?
CA
Carmen 1 year ago
I think the BA is focusing on how users interact with the system, so maybe it's option A? But I'm not entirely sure.
TA
Tayna 1 year ago
This one seems pretty straightforward. I'm pretty confident the answer is "inclusive plan".
DA
Darrin 1 year ago
I'm feeling pretty confident about this question. The types of controls we need to apply are the ones that ensure the data remains accurate, secure, and compliant throughout its entire life cycle. I'll need to consider the specific requirements for each stage.
BE
Bettina 1 year ago
I'm a bit unsure on this one. Updating the project charter might be a good way to get the stakeholder's buy-in, but I'm not totally confident that's the best approach.
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