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IIBA CCBA Exam - Topic 1 Question 131 Discussion

Posted by Teddy on Aug 12, 2026 at 11:50 AM

The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact on staff once the strategy has been implemented. What must the business analyst (BA) do to address the concerns of the CEO?

Suggested Answer: C

Comprehensive and Detailed Since the CEO is concerned about theimpact on staff, the BA mustidentify cultural changes needed to support the new system.

BABOK Guide (Chapter 5.2 - Assess Organizational Readiness)states that organizational culture plays akey role in the successful adoption of new systemsand must be addressed.

Cost-benefit analysis (Option A)assesses financial feasibility but does not address cultural impact.

Making requirements accessible (Option B)improves transparency but does not address staff concerns.

Aligning with architecture (Option D)ensures technical feasibility but does not address employee adoption.


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17 comments · newest first
AL
Alex 2 days ago
Agreed, C is key. Staff needs to adapt.
FE
Fernanda 7 days ago
I think C is crucial. Cultural changes matter.
HY
Hyun 12 days ago
B is essential too. Accessible requirements help everyone.
EL
Eleonore 17 days ago
D is important as well. Aligning capabilities is key.
MI
Minna 22 days ago
But if the culture isn't right, A won't matter.
VE
Verona 28 days ago
A could work too. Cost-benefit analysis shows value.
WH
Whitley 1 month ago
I agree, C makes sense. Staff needs to adapt to new strategies.
TH
Thad 1 month ago
I think C is the best choice. Cultural changes are crucial.
JA
Jame 1 month ago
D is essential for long-term success, no doubt!
SA
Sabina 2 months ago
B is important too, but C feels like the priority.
AU
Audry 2 months ago
Wait, how can we be sure the cultural changes will stick?
VA
Valentin 2 months ago
Totally agree with A, gotta know the numbers!
GR
Gracia 2 months ago
C is crucial for smooth implementation.
AS
Ashlee 2 months ago
Performing a cost-benefit analysis sounds important, but I wonder if it directly addresses the CEO's concerns about staff impact.
HO
Hollis 2 months ago
I feel like ensuring requirements are easily accessible could help alleviate some staff concerns, but I'm not convinced it's the main priority.
CO
Colette 3 months ago
I'm not entirely sure, but I remember a practice question that emphasized the importance of aligning new capabilities to the company's architecture. That might be relevant here too.
SH
Shayne 3 months ago
I think the BA should focus on identifying required cultural changes. It seems crucial for staff acceptance of the new strategy.
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