The Chief Executive Officer (CEO) of a company presents a new corporate strategy that will introduce a new system to the organization. The CEO has expressed a concern about the impact on staff once the strategy has been implemented. What must the business analyst (BA) do to address the concerns of the CEO?
Comprehensive and Detailed Since the CEO is concerned about theimpact on staff, the BA mustidentify cultural changes needed to support the new system.
BABOK Guide (Chapter 5.2 - Assess Organizational Readiness)states that organizational culture plays akey role in the successful adoption of new systemsand must be addressed.
Cost-benefit analysis (Option A)assesses financial feasibility but does not address cultural impact.
Making requirements accessible (Option B)improves transparency but does not address staff concerns.
Aligning with architecture (Option D)ensures technical feasibility but does not address employee adoption.
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