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IIBA CBAP Exam - Topic 3 Question 135 Discussion

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops.What approach can you use to manage and gather requirements from these 2,400 administrative assistants?
C) You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
A) You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
B) You will need to meet with all of the administrative assistants as part requirements elicitation.
D) You can meet with the administrative assistants' managers.

IIBA CBAP Exam - Topic 3 Question 135 Discussion

Actual exam question for IIBA's CBAP exam
Question #: 135
Topic #: 3
[All CBAP Questions]

You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400 administrative assistants in your organization and not all of these people can attend requirements gathering workshops.

What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

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Suggested Answer: C

When the number of stakeholders is too large or dispersed to involve them all in the requirements elicitation process, one possible approach is to use representatives or proxies. These are stakeholders who can act on behalf of a larger group of stakeholders and provide their input, feedback, and approval for the requirements. The representatives should be selected based on their knowledge, experience, authority, and availability. They should also communicate regularly with the group they represent and ensure that their views and needs are accurately reflected. Meeting with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants can help to manage and gather requirements from these 2,400 administrative assistants in an efficient and effective way.Reference:BABOK Guide v3, page 51;CBAP / CCBA Certified Business Analysis Study Guide, page 159.


by Josue at Jul 15, 2026, 10:55 PM

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Barrie
1 day ago
I think option C is the best way to go!
upvoted 0 times
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King
7 days ago
I recall that engaging with a representative group can help streamline the process, but I wonder if we might overlook some unique requirements if we don’t involve more assistants directly.
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Leonora
12 days ago
I’m a bit confused about whether option A is really valid. It seems risky to assume that a small group’s needs reflect the entire population.
upvoted 0 times
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Sherita
17 days ago
I think we practiced a similar question where we had to decide between gathering requirements from a few or the whole group. I feel like meeting with managers could miss some key insights from the assistants themselves.
upvoted 0 times
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Stevie
22 days ago
I remember we discussed the importance of representative sampling in our last class. Option C seems like a good approach, but I’m not entirely sure if it covers everyone’s needs.
upvoted 0 times
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