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IIBA CBAP Exam - Topic 2 Question 51 Discussion

A service provider has seen significant erosion of its profit margin so engages an external consultancy firm to assess its business operations and recommend options to improve profitability. What is the first step that the business analyst (BA) will perform as part of this engagement?
C) Conduct activities to understand the reasons behind the erosion of profitability in the current state
A) Perform a brainstorming session to determine the desired profit margins for the future state of operations
B) Organize a requirements elicitation meeting to determine the desired increase in the profit margin
D) Hold a strategy session to understand how best to achieve increased profitability

IIBA CBAP Exam - Topic 2 Question 51 Discussion

Actual exam question for IIBA's CBAP exam
Question #: 51
Topic #: 2
[All CBAP Questions]

A service provider has seen significant erosion of its profit margin so engages an external consultancy firm to assess its business operations and recommend options to improve profitability. What is the first step that the business analyst (BA) will perform as part of this engagement?

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Suggested Answer: C

by Eladia at May 09, 2022, 05:25 PM

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Ezekiel
11 months ago
Wait, why would they jump to solutions without knowing the problem?
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Theola
11 months ago
A brainstorming session sounds fun, but is it really effective?
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Judy
11 months ago
Not sure if that's the best first step, though.
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Shantay
11 months ago
Definitely, option C makes the most sense!
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Gertude
11 months ago
I think the BA should first understand why profits are down.
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Trina
11 months ago
I recall a practice question that emphasized understanding the current state before making any plans. So, I lean towards option C as well.
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Cherelle
11 months ago
I feel like option C makes the most sense. If we don't know what's causing the issue, how can we fix it?
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Bobbye
11 months ago
I think the first step should be to understand why the profit margins are eroding. It seems like we need to diagnose the problem before jumping to solutions.
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Peggy
12 months ago
I'm not entirely sure, but I remember something about gathering requirements first. Maybe option B is the way to go?
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Luisa
12 months ago
I'm a bit confused by the changes to the table and view. I'll need to make sure I understand how those modifications could impact the execution of the final code block before I can confidently select an answer.
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Amber
12 months ago
I'm pretty confident that option A is the correct answer. The -ms- prefix is the way to go for targeting Internet Explorer in this case.
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Chantay
12 months ago
Whoa, this is a lot of information to digest. I better re-read the question and options a few times to make sure I understand the nuances between the different clone types. Don't want to mess this one up.
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