Discuss IIBA CBAP Exam Topic 2 Question 109

A business analyst (BA) has been coordinating several meetings with stakeholders to reach consensus regarding the solution design to implement a global currency exchange system for an international bank. Consensus has not been reached yet, although BA has great communication skills and is trusted by all stakeholders. The stakeholders formally approved the business need initially.

Why is there disagreement?

AThe requirements are interpreted differently by each stakeholder.

BThe requirements are incorrectly traced.

CThe approval authority for the solution is unclear.

DMore solution alternatives need to be generated.

Suggested Answer: C

A change control process is a technique that helps to manage the changes to the requirements or the solution throughout the project lifecycle. A change control process defines the roles and responsibilities, the criteria and procedures, the tools and techniques, and the documentation and communication for handling the changes. A change control process helps to ensure that the changes are properly identified, analyzed, approved, implemented, verified, and tracked. A change control process can help the BA to keep this situation from occurring in the future by creating a clear and consistent mechanism for managing the changes and avoiding any unauthorized or uncontrolled changes that may affect the quality or scope of the solution. A risk strategy is a technique that helps to identify, analyze, and manage the uncertainties and threats that may affect the project or the solution. A risk strategy defines the risk appetite, tolerance, and thresholds, the risk identification and assessment methods, the risk response and monitoring plans, and the risk roles and responsibilities. A risk strategy can help the BA to mitigate the potential impacts of the changes, but it does not prevent the changes from occurring. A prioritization approach is a technique that helps to rank the requirements or solution options based on their relative importance, urgency, value, or dependency. A prioritization approach defines the criteria and methods, the tools and techniques, and the roles and responsibilities for prioritizing the requirements or solution options. A prioritization approach can help the BA to determine the optimal scope and sequence of the solution delivery, but it does not control the changes to the requirements or solution options. A stakeholder engagement plan is a technique that helps to plan and manage the interactions and communications with the stakeholders throughout the project. A stakeholder engagement plan defines the stakeholder identification and analysis, the stakeholder communication and collaboration methods, the stakeholder feedback and approval mechanisms, and the stakeholder roles and responsibilities. A stakeholder engagement plan can help the BA to ensure that the stakeholders are informed, engaged, and satisfied with the project progress and outcomes, but it does not regulate the changes requested by the stakeholders.Reference:BABOK Guide v3, Chapter 10: Techniques, Section 10.11: Change Control Process, p. 510-512; Section 10.51: Risk Analysis and Management, p. 567-569; Section 10.38: Prioritization, p. 550-552; Section 10.24: Focus Groups, p. 532-533.

Get Premium CBAP Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test

42 comments · newest first

Barney 11 months ago

Incorrectly traced requirements could definitely be a factor too!

Carol 11 months ago

Wait, are we sure they even need more solution alternatives?

Jacklyn 11 months ago

I’m not so sure about that, maybe it’s just unclear approval authority?

Willodean 11 months ago

Totally agree, that’s usually the case in these situations.

Sabine 11 months ago

I think the requirements are interpreted differently by each stakeholder.

Desiree 12 months ago

I recall a practice question about generating more alternatives when there's disagreement. It makes sense that option D could apply here too, but I'm not convinced it's the main issue.

Louann 12 months ago

I feel like the approval authority could definitely play a role in this situation. If it's unclear, stakeholders might hesitate to agree on the solution. So, option C could be a strong contender.

Mariann 1 year ago

I'm not entirely sure, but I think if the requirements were traced incorrectly, it could cause confusion among stakeholders. That makes me lean towards option B.

Ira 1 year ago

I remember studying that different interpretations of requirements can lead to disagreements, so option A seems likely.

Jamal 1 year ago

I'm feeling pretty confident about this one. The key seems to be figuring out if the requirements are being traced properly.

Titus 1 year ago

Okay, I think I've got a strategy here. I'll focus on identifying any gaps in the solution alternatives that have been generated so far.

Kerry 1 year ago

Hmm, I'm a bit confused on this one. I'll need to think through the approval process and whether that could be causing the disagreement.

Alonzo 1 year ago

This seems like a tricky one. I'll need to carefully consider the different stakeholder perspectives and how the requirements might be interpreted differently.

Kandis 1 year ago

Wait, so they all agreed on the business need, but can't agree on the solution? Sounds like a classic case of 'the devil's in the details'.

Becky 1 year ago

↳ replying to Kandis

D) More solution alternatives need to be generated.

Daniel 1 year ago

↳ replying to Kandis

C) The approval authority for the solution is unclear.

Franklyn 1 year ago

↳ replying to Kandis

B) The requirements are incorrectly traced.

Jani 1 year ago

↳ replying to Kandis

A) The requirements are interpreted differently by each stakeholder.

Izetta 1 year ago

I've got to go with A. Stakeholders interpreting requirements differently? That's like a certifiable case of 'too many cooks in the kitchen'.

Lacresha 1 year ago

I'm leaning towards D. Maybe the stakeholders just need more solution options to choose from. Sometimes a fresh perspective can help break a deadlock.

Kristofer 1 year ago

↳ replying to Lacresha

C: That could be a good approach. It might help us find a solution that everyone can agree on.

Shawnda 1 year ago

↳ replying to Lacresha

B: Maybe we should brainstorm some new ideas to present to the stakeholders.

Nydia 1 year ago

↳ replying to Lacresha

A: I think you're right. More solution alternatives could definitely help.

Estrella 1 year ago

↳ replying to Lacresha

C) The approval authority for the solution is unclear.

Reiko 1 year ago

↳ replying to Lacresha

B) The requirements are incorrectly traced.

Alpha 1 year ago

↳ replying to Lacresha

A) The requirements are interpreted differently by each stakeholder.

Jess 2 years ago

Maybe we should generate more solution alternatives to address the disagreement.

Lacresha 2 years ago

I agree with Emmanuel, it's important to ensure everyone is on the same page with the requirements.

Vivienne 2 years ago

Ooh, C is an interesting one. If the approval authority is unclear, that could be the root of the problem. Everyone's probably trying to push their own agenda without a clear decision-maker.

Stephaine 1 year ago

↳ replying to Vivienne

C) The approval authority for the solution is unclear.

Annamae 2 years ago

↳ replying to Vivienne

A) The requirements are interpreted differently by each stakeholder.

Jamey 2 years ago

I'm going with B. If the requirements aren't properly traced, it's no wonder the stakeholders can't agree on the solution. Sounds like the BA needs to do some more digging.

Stephaine 2 years ago

Hmm, I think it's definitely option A. With so many stakeholders, it's not surprising that they're interpreting the requirements differently. Communication is key in these situations, but sometimes it's just not enough.

Nieves 1 year ago

↳ replying to Stephaine

Harley: Definitely, clear communication is crucial in reaching consensus.

Cordelia 1 year ago

↳ replying to Stephaine

User 3: It's important to ensure everyone is on the same page.

Harley 1 year ago

↳ replying to Stephaine

User 2: Maybe more clarification is needed on the requirements.

Hester 1 year ago

↳ replying to Stephaine

User 1: I agree, different interpretations can cause disagreements.

Earlean 1 year ago

↳ replying to Stephaine

Vanda: Absolutely, clear communication is crucial in these situations.

Louisa 1 year ago

↳ replying to Stephaine

User 3: It's important to address these differences early on to avoid delays in the project.

Vanda 1 year ago

↳ replying to Stephaine

User 2: Maybe more clarification is needed to align everyone's understanding.

Noel 2 years ago

↳ replying to Stephaine

User 1: I agree, option A makes sense. Different interpretations can lead to disagreements.

Emmanuel 2 years ago

I think the disagreement is because the requirements are interpreted differently by each stakeholder.

IIBA CBAP Exam - Topic 2 Question 109 Discussion