If an engagement client disputes that a specific action or process is within the scope of the internal audit activity, what would be the most appropriate way for the internal audit activity (IAA) to respond?
This is why auditors need a good sense of humor. Imagine the client being like 'Nope, not doing that!' and the auditor just breaking out the jazz hands. 'Well, okay then!'
A) Terminate only the specific action or process with which the client disagrees and work to determine a substitute function that will not impede further IAA or the client-audit relationship.
B) Terminate only the specific action or process with which the client disagrees and work to determine a substitute function that will not impede further IAA or the client-audit relationship.
Seeking approval from senior management or the board is a smart move. An outside perspective could really help resolve the dispute in a constructive way.
I like the idea of trying to find a substitute function that doesn't impede the audit or the client relationship. That shows some flexibility on the IAA's part.
Terminating the entire audit engagement just because the client disputes one aspect seems a bit extreme. Referring them to the approved audit plan is a good first step to clarify the scope.
B) Terminate only the specific action or process with which the client disagrees and work to determine a substitute function that will not impede further IAA or the client-audit relationship.
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