IFMA CFM Exam - Topic 5 Question 20 Discussion

Actual exam question for IFMA's CFM exam

Question #: 20
Topic #: 5

[All CFM Questions]

A facility manager has developed a new health and safety program. What should be the next step?

APost the program on the internal website for employees to read and take action.

BPut a notice on the bulletin board explaining the health and safety program.

CSend out an email announcing the new health and safety program.

DDevelop a formal communication plan outlining the various tools used to communicate to the staff.

Show Suggested Answer

Suggested Answer: D

Developing a formal communication plan (D) is the best approach as it ensures consistent messaging and effective staff engagement in the new health and safety program.

Why this step?

Ensures multiple channels are used (emails, meetings, posters, training).

Facilitates understanding and compliance across the organization.

Why not other options?

(A) Posting on the website is passive and may not reach all employees.

(B) A bulletin board notice is insufficient for widespread engagement.

by Shenika at Apr 05, 2026, 02:59 PM

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2 months ago

I think the next step should be to develop a formal communication plan. It seems like the most organized approach.

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