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IFMA CFM Exam - Topic 5 Question 20 Discussion

A facility manager has developed a new health and safety program. What should be the next step?
D) Develop a formal communication plan outlining the various tools used to communicate to the staff.
A) Post the program on the internal website for employees to read and take action.
B) Put a notice on the bulletin board explaining the health and safety program.
C) Send out an email announcing the new health and safety program.

IFMA CFM Exam - Topic 5 Question 20 Discussion

Actual exam question for IFMA's CFM exam
Question #: 20
Topic #: 5
[All CFM Questions]

A facility manager has developed a new health and safety program. What should be the next step?

Show Suggested Answer Hide Answer
Suggested Answer: D

Developing a formal communication plan (D) is the best approach as it ensures consistent messaging and effective staff engagement in the new health and safety program.

Why this step?

Ensures multiple channels are used (emails, meetings, posters, training).

Facilitates understanding and compliance across the organization.

Why not other options?

(A) Posting on the website is passive and may not reach all employees.

(B) A bulletin board notice is insufficient for widespread engagement.

(C) An email announcement alone does not provide full implementation support.


by Shenika at Apr 05, 2026, 02:59 PM

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Lon
2 hours ago
I think option D is the best choice. A formal plan is crucial.
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Rolf
5 days ago
Wait, why not just have a meeting to explain it all?
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Sabina
10 days ago
I agree, an email is more direct and gets the message out fast!
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Devorah
16 days ago
Posting it on the internal website is a good idea, but will everyone actually check it?
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Rasheeda
2 months ago
A formal communication plan sounds like overkill for this.
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Terrilyn
2 months ago
I think sending out an email is the best way to reach everyone quickly.
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Marilynn
3 months ago
I feel like putting a notice on the bulletin board is too passive. A formal communication plan sounds more comprehensive, but I’m not entirely confident.
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Hermila
3 months ago
I practiced a similar question, and I think posting on the internal website might be effective, but it could get overlooked.
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Lavonne
3 months ago
I'm not really sure, but I remember something about using multiple channels to communicate changes. Maybe sending an email is a good start?
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Stephaine
3 months ago
I think the next step should be to develop a formal communication plan. It seems like the most organized approach.
upvoted 0 times
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