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IBM Exam S1000-007 Topic 10 Question 13 Discussion

Actual exam question for IBM's S1000-007 exam
Question #: 13
Topic #: 10
[All S1000-007 Questions]

An administrator is tasked with installing an open source package. They are told to use the IBM AIX Toolbox for Linux Applications because the organization wants to be able to open tickets with IBM support.

What should the administrator tell the requester?

Show Suggested Answer Hide Answer
Suggested Answer: A

When a customer calls with a complaint about slow workload performance, it is important to ask for additional details to help pinpoint the source of the issue. This could include details such as which application or process is running slowly, what errors are appearing, how long the issue has been occurring, etc. Having this information will help the administrator to determine the cause of the problem and determine the best course of action. Reference: IBM AIX v7 Administrator Specialty Study Guide (page 5-29).


by Mattie at Feb 04, 2023, 06:21 PM

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Keith
3 months ago
Option D looks tempting, but I'm gonna go with B. It's the most straightforward answer that aligns with the organization's requirements for IBM support. Gotta play it safe on these exams, you know?
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Mabel
2 months ago
Definitely, playing it safe is the way to go on exams.
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Erin
2 months ago
That's a good point, it's always best to align with the organization's requirements.
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Dorthy
2 months ago
B) IBM offers extended support for open source software and they need to verify entitlement.
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Dannette
3 months ago
Haha, I love how the question mentions 'IBM AIX Toolbox for Linux Applications'. That's like a secret decoder ring for 'we have no idea what we're doing'.
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Pearly
1 months ago
C) IBM offers this open source software as-is.
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Clay
1 months ago
B) IBM offers extended support for open source software and they need to verify entitlement.
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Carisa
2 months ago
A) IBM offers standard support for open source software that is licensed with the operating system.
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Callie
2 months ago
C) IBM offers this open source software as-is.
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Denny
2 months ago
B) IBM offers extended support for open source software and they need to verify entitlement.
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Cassi
2 months ago
A) IBM offers standard support for open source software that is licensed with the operating system.
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Chauncey
3 months ago
I'm not sure about that. Maybe the administrator should check with IBM to see what kind of support is available for the open source package.
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Arletta
3 months ago
Hold on, are we sure IBM offers extended support for open source software? I thought they only provided support for their own proprietary products. This seems a bit sketchy to me.
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Tomoko
2 months ago
B) IBM offers extended support for open source software and they need to verify entitlement.
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Truman
2 months ago
A) IBM offers standard support for open source software that is licensed with the operating system.
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Octavio
3 months ago
I'm pretty sure the answer is B. IBM does offer extended support for open source software, but we need to verify the entitlement. Sounds like the organization wants to make sure they have the proper support coverage.
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Domitila
3 months ago
I agree with Santos. It's important to make sure the organization has the necessary entitlement for extended support from IBM.
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Santos
4 months ago
I think the administrator should tell the requester that IBM offers extended support for open source software and they need to verify entitlement.
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